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Truly VS NICE inContact

Compare Truly VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Truly logo Truly

Truly is a complete enterprise voice platform for sales, account management, and customer success teams.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Truly Landing page
    Landing page //
    2022-11-06
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Truly videos

+ Add

Truly Beauty Haul: $700.00 Honest Review (28 Products, Unsponsored)

More videos:

  • Review - I Tried Truly Beauty for a month and this happened...
  • Review - Does it Really Work? Honest Truly Beauty Review + Before & After Photos - Part 2

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Truly and NICE inContact)

Truly

NICE inContact

Communication
12 12%
Communication
88% 88
CRM
100 100%
CRM
0% 0
Enterprise Communication
11 11%
Enterprise Communication
89% 89
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Truly and NICE inContact

Truly Reviews

We have no reviews of Truly yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Truly and NICE inContact, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

RingDNA - RingDNA is a provider of cloud based inside sales productivity and marketing intelligence software such as call tracking, dialers, and IVR.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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