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NICE inContact VS RingDNA

Compare NICE inContact VS RingDNA and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

RingDNA logo RingDNA

RingDNA is a provider of cloud based inside sales productivity and marketing intelligence software such as call tracking, dialers, and IVR.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • RingDNA Landing page
    Landing page //
    2022-12-18

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

RingDNA videos

+ Add

ringDNA ringDNA is a complete sales engagement platform: Review by Nancy Nardin

More videos:

  • Review - Ringless Voicemail vs. Voicemail Drop | ringDNA
  • Review - ringDNA: Your Guide To Success

Category Popularity

0-100% (relative to NICE inContact and RingDNA)

NICE inContact

RingDNA

Communication
87 87%
Communication
13% 13
CRM
0 0%
CRM
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and RingDNA

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

RingDNA Reviews

We have no reviews of RingDNA yet.
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What are some alternatives?

When comparing NICE inContact and RingDNA, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Outreach - Outreach Is Your Sales Communication Platform

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

LevelEleven - LevelEleven is a sales performance optimization platform.

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