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TrueReview.co VS Usetiful

Compare TrueReview.co VS Usetiful and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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TrueReview.co logo TrueReview.co

Easiest way to request reviews for any website, receive direct customer feedback and reduce negative reviews!

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
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  • TrueReview.co Landing page
    Landing page //
    2023-07-24

TrueReview - One-stop Solution for requesting reviews Grow your business with ease using TrueReview that connects with your favorite CRM software to automatically requests reviews and direct feedback from the customers. TrueReview is your one-stop solution for everything ranging from review requests to collecting feedback via surveys. TrueReview aims to help businesses of all sizes by offering various tools to help request reviews for any website.

  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

TrueReview.co features and specs

  • Requesting reviews made easy: TrueReview assists users in getting more reviews with email and SMS invitations to customers. It enables you to create a customized message with your business logo to be sent to the customers for their feedback. Every message has a custom link to write a review on the websites you want.
  • Send bulk requests: TrueReview has made it easier for its users to send bulk review requests at one click. The CSV template lets you import your contacts and help you select the audience for the review request. You can either select all or a few contacts to send the review requests at once.
  • Track your requests: With TrueReview, you can track the status of all your requests. Your dashboard lets you check whether the review link has been opened or not. The dashboard also lets you view and respond to all your reviews in one place.
  • SMS and email drip campaigns: By automating SMS and Email messages, you can encourage the customers to leave reviews after their experience. TrueReview automatically monitors the campaign and sends follow-up emails based on your preferences to help you get the most reviews.
  • Avoid negative reviews: Some customers may not be satisfied with the services or products that’s why TrueReview helps you segment the customers based on their experience. It allows happy customers to leave reviews whereas, direct feedback is encouraged from those who are unhappy. It helps to maintain your online reputation by avoiding negative reviews.
  • Request reviews for any website: TrueReview lets you request reviews from a large customer base for several review websites such as Google, Yelp, Facebook, Zillow and many others. You can add custom links to receive reviews on a specific website and manage all your review links easily.

Usetiful features and specs

  • Product Tours: interactive guided tours
  • Checklists: user onboarding checklists
  • Smart Tips: contextual guidance and validation
  • Assistant widget: customer self help
  • Easy to Set-up and use: less than 5 min setup
  • Employee onboarding: employee tutorials and checklist

TrueReview.co videos

No TrueReview.co videos yet. You could help us improve this page by suggesting one.

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Usetiful videos

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Create product tours without coding with Usetiful

More videos:

  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Category Popularity

0-100% (relative to TrueReview.co and Usetiful)

TrueReview.co

Usetiful

Reputation Management
100 100%
Reputation Management
0% 0
Digital Adoption
0 0%
Digital Adoption
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TrueReview.co and Usetiful

TrueReview.co Reviews

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Usetiful Reviews

  1. Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far
15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
Source: blog.usetiful.com
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

What are some alternatives?

When comparing TrueReview.co and Usetiful, you can also consider the following products

Birdeye - #1 most trusted reputation and customer experience platform for local business

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Mancer App - Mancer - A magical app for turning your ideas into objects

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

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