Software Alternatives & Reviews

TriActive Configuration Management Suite VS ManageEngine ServiceDesk Plus

Compare TriActive Configuration Management Suite VS ManageEngine ServiceDesk Plus and see what are their differences


TriActive IT configuration management software includes patch management, Internet software delivery, Package and uninstall scripts, and web remote control with Intel vPro Support.

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
TriActive Configuration Management Suite Landing Page
TriActive Configuration Management Suite Landing Page
ManageEngine ServiceDesk Plus Landing Page
ManageEngine ServiceDesk Plus Landing Page

TriActive Configuration Management Suite details

Categories
IT Management Help Desk Monitoring Tools
Website ignitetech.com  
Pricing URL-
Details $-
Platforms
-

ManageEngine ServiceDesk Plus details

Categories
Service Desk Help Desk Ticketing System Incident Management IT Service Management IT Asset Management Change Management Project Management
Website manageengine.com  
Pricing URL Official ManageEngine ServiceDesk Plus Pricing  
Details $freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)
Platforms
Windows Linux Browser

TriActive Configuration Management Suite features and specs

Not specified yet

ManageEngine ServiceDesk Plus features and specs

Incident Management Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
Asset Management Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
Project Management Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
Problem Management Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
CMDB Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
Service catalog Showcase your available services to end users, with custom SLAs and multi-stage approvals.
Change management Streamline planning, approval, and implementation with automated workflows.
Enterprise service management Extend proven ITSM best practices to HR, finance, and other service delivery areas.
IT release management Make your releases work in tandem with your change management process.

TriActive Configuration Management Suite videos

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ManageEngine ServiceDesk Plus videos

ServiceDesk Plus overview demo

More videos:

  • - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to TriActive Configuration Management Suite and ManageEngine ServiceDesk Plus)
6
6%
94%
94
7
7%
93%
93
0
0%
100%
100
8
8%
92%
92

Reviews

These are some of the external sources and on-site user reviews we've used to compare TriActive Configuration Management Suite and ManageEngine ServiceDesk Plus

TriActive Configuration Management Suite Reviews

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ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.

What are some alternatives?

When comparing TriActive Configuration Management Suite and ManageEngine ServiceDesk Plus, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

Consul - Consul is a solution for service discovery and configuration.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

User reviews

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