Trengo VS FreeScout

Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...

Landing page //
2023-09-28

Landing page //
2022-01-21

Getting started with Trengo; the basics

FreeScout videos

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Category Popularity

0-100% (relative to Trengo and FreeScout)

FreeScout

Help Desk

41 41%

Help Desk

59% 59

Customer Support

42 42%

Customer Support

58% 58

Communication

100 100%

Communication

0% 0

Customer Service

0 0%

Customer Service

100% 100

User comments

Share your experience with using Trengo and FreeScout. For example, how are they different and which one is better?

Social recommendations and mentions

Based on our record, FreeScout seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Trengo mentions (0)

We have not tracked any mentions of Trengo yet. Tracking of Trengo recommendations started around Mar 2021.

FreeScout mentions (12)

Yet another hepdesk ticket post...
I think FreeScout is going to be something to consider. Source: 11 months ago
IT Pro Tuesday #251 - Git UI, Fiber Training, Infosec News & More
FreeScout is an open-source, self-hosted version of HelpScout that offers complete privacy and control through a PHP/MySQL application that's easy to deploy. This powerful-yet-lightweight help desk and shared inbox can serve as a nice free alternative to Zendesk/HelpScout for providing efficient customer support. Troubleshootmertr recommends it "for ticketing.". Source: 12 months ago
Best IT ticketing management system out there
I know this gets some hate for not being "pure" open source, but I'm a massive fan of FreeScout (https://freescout.net/). The core is open source, with add-ons you can purchase (one-time purchase per domain). Source: about 1 year ago
Self-hosting Standard Notes on a Synology NAS for end-to-end encrypted notes and files
For a good open source/self hosted software project, please see https://freescout.net/. Source: over 1 year ago
Self-Hosted Team-Email (like Missive, Spark, Front)
I have some traction using https://freescout.net/ after Missive was getting too expensive, and it works very well.... Source: over 1 year ago