FreeScout VS WATI

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...

WATI

No-code chatbot builder for WhatsApp Business

Landing page //
2022-01-21

Landing page //
2023-08-22

FreeScout

Website: freescout.net
Pricing URL: -
$ Details
Categories: #Help Desk #Customer Support #Customer Service #Support

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WATI

Website: wati.io
Pricing URL: Official WATI Pricing
$ Details: -
Categories: #Customer Support #Customer Engagement #Chatbots #WhatsApp Marketing #AI Assistant

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FreeScout videos

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WATI videos

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WATI - Team Inbox powered by WhatsApp API

Category Popularity

0-100% (relative to FreeScout and WATI)

WATI

Help Desk

100 100%

Help Desk

0% 0

Customer Support

26 26%

Customer Support

74% 74

0 0%

100% 100

Customer Service

100 100%

Customer Service

0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FreeScout and WATI

FreeScout Reviews

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WATI Reviews

13 Best Apps Like Replika & Similar AI Chatbot Apps

This app offers services from a chatbot to take care of your WhatsApp that serves as a customer service. Thus, if you are relying on that thing for your business then you can try Wati, for sure.

Source: www.regendus.com

Social recommendations and mentions

Based on our record, FreeScout should be more popular than WATI. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FreeScout mentions (12)

Yet another hepdesk ticket post...
I think FreeScout is going to be something to consider. Source: 12 months ago
IT Pro Tuesday #251 - Git UI, Fiber Training, Infosec News & More
FreeScout is an open-source, self-hosted version of HelpScout that offers complete privacy and control through a PHP/MySQL application that's easy to deploy. This powerful-yet-lightweight help desk and shared inbox can serve as a nice free alternative to Zendesk/HelpScout for providing efficient customer support. Troubleshootmertr recommends it "for ticketing.". Source: 12 months ago
Best IT ticketing management system out there
I know this gets some hate for not being "pure" open source, but I'm a massive fan of FreeScout (https://freescout.net/). The core is open source, with add-ons you can purchase (one-time purchase per domain). Source: about 1 year ago
Self-hosting Standard Notes on a Synology NAS for end-to-end encrypted notes and files
For a good open source/self hosted software project, please see https://freescout.net/. Source: over 1 year ago
Self-Hosted Team-Email (like Missive, Spark, Front)
I have some traction using https://freescout.net/ after Missive was getting too expensive, and it works very well.... Source: over 1 year ago

WATI mentions (3)

Verifying a nemployers business for whatsapp API via Meta business Suite
I am looking to use an API service for Whatsapp wati.io is looking like the most appropriate for us at the moment. Source: about 1 year ago
APIs/Saas for building chat bots?
I'm busy doing WhatsApp integration for my CRM using a platform called WATI. Source: over 2 years ago
Offical WhatsApp API
I could find wati.io. Any thing else you guys know ? Source: over 2 years ago