Software Alternatives, Accelerators & Startups

Trello VS Malcolm App

Compare Trello VS Malcolm App and see what are their differences

Trello logo Trello

Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Trello Landing page
    Landing page //
    2023-07-23
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Trello

Website
trello.com
$ Details
freemium $12.5 / Monthly (Per user - Business Class)
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Trello features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Trello videos

How to Organize Your Workflow - Trello Review!

More videos:

  • Review - Why I'm LEAVING Trello 😲 | Trello 2019
  • Review - Trello - A Quick Overview

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Trello and Malcolm App)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Trello and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Trello and Malcolm App. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Trello and Malcolm App

Trello Reviews

  1. A handy tool for planning

    Trello excels as a task planning tool, and I appreciate its user-friendly interface, especially when using it on a smartphone. Its mobile app is incredibly convenient, allowing me to stay organized and connected on the go. I appreciate how it streamlines collaboration without unnecessary complexities.

  2. Been using it for over 5 years! Super effective!

    Incorporating Trello into my daily workflow has been a game-changer. It is an incredibly intuitive and versatile tool that has significantly boosted my productivity. What I particularly love about Trello is the visual aspect of its interface - the board and card system makes it easy to visualize my tasks and progress. The ability to create different boards for different projects or areas of work helps to keep everything organized and easy to manage. Adding, moving, and categorizing tasks are just a drag-and-drop away, making it straightforward and efficient. The flexibility to customize each card with due dates, labels, checklists, attachments, and even members has been beneficial in tracking the status of various tasks and deadlines.

    he collaborative features are another huge plus. Sharing boards and tasks with colleagues, and being able to comment directly on cards, makes team projects and communication a breeze. On the go, I have found the Trello mobile app to be just as user-friendly and functional as the desktop version, allowing me to stay on top of my tasks no matter where I am. Overall, Trello has proved to be an invaluable tool in managing my daily tasks and enhancing productivity. I highly recommend it to anyone looking to streamline their workflow.

    🏁 Competitors: Asana
  3. A Great Collaboration Tool, But There Are Better Options Out There

    I have been using Trello for a couple of years now and I must say, it's a great tool for organising tasks and collaborating with team members. It's simple to use, has a nice interface, and the mobile apps are great for on-the-go productivity.

    One of the best things about Trello is its flexibility. You can use it for almost any type of project, whether it's a personal to-do list or a complex team project. The ability to create multiple boards and add unlimited cards and lists makes it a great tool for keeping track of everything from the big picture to the minute details.

    However, while Trello is a good tool, I don't think it's the best option out there. For one thing, the free version is quite limited in terms of features and functionality. You'll have to upgrade to a paid plan to get access to things like integrations, power-ups, and more. Additionally, I've found that Trello can be a bit slow at times, especially when you have a lot of boards and cards.

    🏁 Competitors: Asana
    👍 Pros:    Flexible|Easy to use|Mobile app
    👎 Cons:    Expensive|Limited features on free plan|Little slow

Trello vs Pneumatic: Why Manage Everything by Hand if Pneumatic Can Manage It for You
Trello is an easy to use and very engaging agile management tool that works great for small projects but can quickly become unwieldy as the number of projects and tasks in each of them go through the roof: Pneumatic takes the chaos out of the equation and lets you focus on what needs doing now.
The Ultimate List of 20 Best AI Work Management Tools
Strategy-AI Power-Up: Trello with power-up integrates artificial intelligence capabilities to provide visual prioritization, dynamic anticipation, and cross-initiative tagging, allowing teams to forecast project timelines, identify potential bottlenecks, and make proactive adjustments for successful project delivery.
Source: ppm.express
12 Best ClickUp Alternatives for Innovative Management in 2023
Who should use Trello: Trello is a flexible solution suitable for individuals, small teams, and organizations with more than 200 employees featuring a wide bunch of functionalities. Its drag-and-drop functionality makes it very popular among individuals looking for a simple task management software.
Source: ayanza.com
Trello vs Pneumatic: Two Takes on Operations Management and Collaboration
However, as beneficial as it is, Trello may falter as your team grows. Picture this: your organization is scaling up, and with more hands on deck, the number of tasks escalates. Consequently, your Trello boards, once sleek and neat, begin to resemble a dense forest, brimming with cards and the number of boards shoots up too, so it becomes difficult to remember which board...
Breeze vs. Trello - The best Trello alternative is Breeze
How does Breeze compare to Trello? If your team has grown beyond the basic features of Trello, check out Breeze. Breeze has everything Trello does and more, including features for marketing teams, software engineers, and everyone in between.
Source: www.breeze.pm

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Trello seems to be more popular. It has been mentiond 231 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Trello mentions (231)

  • Top Shared To-Do List Apps for Couples in 2024: Streamline Your Tasks Together
    Trello stands out for its unique board and card system, offering a visual approach to task management that is both flexible and user-friendly. It's not just a shared to-do list app; it's a complete project management tool that can be tailored to any couple's needs. Couples can create boards for different aspects of their lives, like household chores, vacation planning, or even meal planning. - Source: dev.to / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Trello.com — Board-based project management. Unlimited Personal Boards, 10 Team Boards. - Source: dev.to / 3 months ago
  • How I Use Trello as a “Continuous Travel Packing List”
    We recently got back from a big trip, and that reminded me I’ve been meaning to publish a tip on how Trello has saved me a lot of time and hassle around travel – and how to set it up so that it can benefit you as well. I’m a big fan of kanban boards in general but this may have helped me more than any other. - Source: dev.to / 9 months ago
  • Supercharge Your Mobile Dev Skills: 10 Essential Tools for Max Efficiency
    Trello: This tool offers flexible boards for managing tasks and project progress. - Source: dev.to / 4 months ago
  • How We Started Managing BSA Delivery Processes on GitHub
    Trello. Was our tool for managing task boards. Depending on who held the position of Delivery Head of BSA, boards were created by different individuals, sometimes not even within the organization but on personal accounts. This led to the problem that there was no real history of the boards. As a result, for almost every Academy, we had to recall the number of tasks that needed to be completed at each stage. While... - Source: dev.to / 6 months ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Trello and Malcolm App, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Basecamp - A simple and elegant project management system.

Zendesk Support - Social Customer Support and Help Desk and Ticketing