Software Alternatives, Accelerators & Startups

TrackDuck VS BugHerd

Compare TrackDuck VS BugHerd and see what are their differences

TrackDuck logo TrackDuck

Visual feedback for web design and development.

BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies
  • TrackDuck Landing page
    Landing page //
    2023-10-07
  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial. 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.

BugHerd

$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January

TrackDuck features and specs

  • Real-Time Feedback
    TrackDuck allows users to leave real-time feedback directly on digital content, making it easier to identify and resolve issues quickly.
  • Visual Context
    Feedback is attached to specific elements on the page, providing visual context for the comments, which can make it easier to understand and address them.
  • Collaboration
    TrackDuck supports collaboration among team members, enabling multiple stakeholders to view, comment, and resolve issues in a shared workspace.
  • Integration
    The tool integrates with various project management systems and other collaboration tools, streamlining the workflow for development teams.
  • Ease of Use
    The interface is user-friendly, enabling team members with varying technical skills to provide feedback without a steep learning curve.

Possible disadvantages of TrackDuck

  • Cost
    TrackDuck requires a subscription, which may not be feasible for all organizations, particularly smaller teams or freelancers.
  • Limited Free Features
    The free version of TrackDuck has limited features, which may not be enough for teams requiring more advanced capabilities.
  • Dependency on Integration
    While integration is a pro, it can also be a con if the project management tool you're using isn't supported, requiring workarounds or manual updates.
  • Learning Curve for Advanced Features
    While basic functionality is easy to grasp, mastering advanced features and integrations might require some learning and adaptation.
  • Performance Issues
    Some users have reported performance issues, particularly on more complex pages or when multiple users are providing feedback simultaneously.

BugHerd features and specs

  • Audit Trail
  • Backlog Management
  • Task management
  • Ticket management
  • Workflow Management
  • Collaboration Tools
  • Task Board View
  • To Do List View
  • Easy Set Up
  • Guest Feedback
  • Feedback & Commenting
  • Feedback widget
  • Capture Metadata
  • Integrations
  • Annotations
  • Public Feedback
  • Unlimited Guests
  • Real Time Commenting
  • Kanban board
  • Triarge Feedback
  • API Support

Analysis of BugHerd

Overall verdict

  • Overall, BugHerd is a robust and effective tool for teams looking to improve their bug tracking and feedback processes, particularly for web development projects. It is generally well-received by users who appreciate its simplicity and the efficiency it brings to the feedback process.

Why this product is good

  • BugHerd is a popular tool for managing website feedback and bug tracking. It provides an intuitive interface that allows users to pin feedback directly on a website, making the process of reporting issues very visual and straightforward. This can significantly streamline communication between developers, designers, and clients, reducing the back-and-forth often associated with bug reporting and feedback loops.

Recommended for

    BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.

TrackDuck videos

TrackDuck web feedback tool explained in 1min

More videos:

  • Tutorial - Webinar "How to use TrackDuck like a Pro"
  • Tutorial - How To Use TrackDuck - Visitors Feedback

BugHerd videos

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

Category Popularity

0-100% (relative to TrackDuck and BugHerd)
Visual Feeback
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100
Project Management
43 43%
57% 57
Bug Trackers
25 25%
75% 75

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TrackDuck and BugHerd

TrackDuck Reviews

Top 10 Bug Tracking Tools for Web Developers and Designers
TrackDuck is a user-friendly bug tracking tool that allows clients to leave their feedback on a website. It has the capability to automatically capture dynamic screen resolution and across all browser types while performing visual bug tracking. TrackDuck enables bug testing to be done according to the granted permission levels especially to the administrator, contributor and...
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
One of the advantages of TrackDuck is that it is easy to use for non-tech people. All they need to do is to select a part of the website and just leave a comment. TruckDuck will automatically append data about browser, OS, and screen resolution.
Source: everhour.com

BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

Social recommendations and mentions

Based on our record, BugHerd seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TrackDuck mentions (0)

We have not tracked any mentions of TrackDuck yet. Tracking of TrackDuck recommendations started around Mar 2021.

BugHerd mentions (4)

What are some alternatives?

When comparing TrackDuck and BugHerd, you can also consider the following products

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Marker.io - Visual feedback and bug reporting tool for websites

zipBoard - ZipBoard is a web-based visual bug tracking & issue tracking tool that helps developers, testers and project managers collaborate during website and elearning development.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

Redmine - Flexible project management web application