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Usersnap VS TrackDuck

Compare Usersnap VS TrackDuck and see what are their differences

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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

TrackDuck logo TrackDuck

Visual feedback for web design and development.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • TrackDuck Landing page
    Landing page //
    2023-10-07

Usersnap

Categories
  • Visual Bug Reports
  • Bug Reporting
  • User Feedback
  • Customer Feedback
  • Feature Tracking
  • Surveys
  • Survey Tools
  • Forms And Surveys
  • Online Surveys
Website usersnap.com
Pricing URL Official Usersnap Pricing
Details $paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date2020-01-01
Edit details

TrackDuck

Categories
  • Visual Feeback
  • Bug Trackers
  • Web Development Tools
  • Project Management
Website trackduck.com
Pricing URL Official TrackDuck Pricing
Details $-
Platforms
-
Release Date-
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

TrackDuck features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

TrackDuck videos

+ Add

TrackDuck web feedback tool explained in 1min

More videos:

  • Tutorial - Webinar "How to use TrackDuck like a Pro"
  • Tutorial - How To Use TrackDuck - Visitors Feedback

Category Popularity

0-100% (relative to Usersnap and TrackDuck)

Usersnap

TrackDuck

Customer Feedback
100 100%
Customer Feedback
0% 0
Visual Feeback
63 63%
Visual Feeback
37% 37
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Usersnap and TrackDuck. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and TrackDuck

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

TrackDuck Reviews

Top 10 Bug Tracking Tools for Web Developers and Designers
TrackDuck is a user-friendly bug tracking tool that allows clients to leave their feedback on a website. It has the capability to automatically capture dynamic screen resolution and across all browser types while performing visual bug tracking. TrackDuck enables bug testing to be done according to the granted permission levels especially to the administrator, contributor and...
Source: www.w2ssolutions.com
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
One of the advantages of TrackDuck is that it is easy to use for non-tech people. All they need to do is to select a part of the website and just leave a comment. TruckDuck will automatically append data about browser, OS, and screen resolution.
Source: everhour.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 11 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / over 1 year ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

TrackDuck mentions (0)

We have not tracked any mentions of TrackDuck yet. Tracking of TrackDuck recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and TrackDuck, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Marker.io - Visual feedback and bug reporting tool for websites

Redmine - Flexible project management web application

Userback - Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

zipBoard - ZipBoard is a web-based visual bug tracking & issue tracking tool that helps developers, testers and project managers collaborate during website and elearning development.

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