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TraceView VS GoDesk

Compare TraceView VS GoDesk and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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TraceView logo TraceView

Ridiculously Detailed Application Monitoring

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • TraceView Landing page
    Landing page //
    2022-04-30
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

TraceView

Website
appneta.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

TraceView features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

TraceView videos

+ Add

Video Tutorial: Android Application Development - Traceview

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to TraceView and GoDesk)

TraceView

GoDesk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Log Management
100 100%
Log Management
0% 0
Education
0 0%
Education
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TraceView and GoDesk

TraceView Reviews

Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Traceview gives you a code-level monitoring solution with very little overhead in your application. Analyze spikes within any component of your application and understand which request is causing the issues and why its causing the lag. Traceview dials down into each query or request and breaks down to which query or script is causing the issue.
Source: www.ittsystems.com

GoDesk Reviews

We have no reviews of GoDesk yet.
Be the first one to post

What are some alternatives?

When comparing TraceView and GoDesk, you can also consider the following products

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

AppDynamics - Get real-time insight from your apps using Application Performance Management—how they’re being used, how they’re performing, where they need help.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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