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Totango VS SmartSupport

Compare Totango VS SmartSupport and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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  2. » Reviews
  3. » Alternatives

Totango logo Totango

Totango is a Customer Success Software Platform

SmartSupport logo SmartSupport

SmartSupport is a cutting-edge knowledge base and community forum management platform.
  • Totango Landing page
    Landing page //
    2023-10-11

  www.totango.comSoftware by Totango

  • SmartSupport Landing page
    Landing page //
    2022-05-05

Category Popularity

0-100% (relative to Totango and SmartSupport)

Totango

SmartSupport

Help Desk
100 100%
Help Desk
0% 0
Facility Management
0 0%
Facility Management
100% 100
Customer Success
92 92%
Customer Success
8% 8
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using Totango and SmartSupport. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, SmartSupport seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Totango mentions (0)

We have not tracked any mentions of Totango yet. Tracking of Totango recommendations started around Mar 2021.

SmartSupport mentions (1)

  • Yup it’s rigged
    Zooescape is a good place to learn or to get better by trying things out. I also play on safeharbor.com but there are too many quitters, babies, and annoying people playing there. My do-not-play list on Safe Harbor is a mile long. On Zooescape my do-not-play list is empty. Source: about 2 years ago

What are some alternatives?

When comparing Totango and SmartSupport, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Email Spaces - Email Spaces by Moxie Software provides quick and personal email management solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SmartKarrot - Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

urbest - Simplifying Property Management

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