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SmartSupport VS SmartKarrot

Compare SmartSupport VS SmartKarrot and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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SmartSupport logo SmartSupport

SmartSupport is a cutting-edge knowledge base and community forum management platform.

SmartKarrot logo SmartKarrot

Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.
  • SmartSupport Landing page
    Landing page //
    2022-05-05
  • SmartKarrot Landing page
    Landing page //
    2023-03-29

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

  1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.
  2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.
  3. Our New Age Design with a PLG mindset allows for a great experience for users.
  4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.

SmartSupport videos

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SmartKarrot videos

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Growth Intelligence Platform

Category Popularity

0-100% (relative to SmartSupport and SmartKarrot)

SmartSupport

SmartKarrot

Customer Success
28 28%
Customer Success
72% 72
Facility Management
100 100%
Facility Management
0% 0
Customer Experience Management
24 24%
Customer Experience Management
76% 76
Maintenance Management
100 100%
Maintenance Management
0% 0

User comments

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Social recommendations and mentions

Based on our record, SmartSupport seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SmartSupport mentions (1)

  • Yup it’s rigged
    Zooescape is a good place to learn or to get better by trying things out. I also play on safeharbor.com but there are too many quitters, babies, and annoying people playing there. My do-not-play list on Safe Harbor is a mile long. On Zooescape my do-not-play list is empty. Source: about 2 years ago

SmartKarrot mentions (0)

We have not tracked any mentions of SmartKarrot yet. Tracking of SmartKarrot recommendations started around Mar 2021.

What are some alternatives?

When comparing SmartSupport and SmartKarrot, you can also consider the following products

Email Spaces - Email Spaces by Moxie Software provides quick and personal email management solution.

Gainsight - Customer Success for the New Enterprise

urbest - Simplifying Property Management

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Totango - Totango is a Customer Success Software Platform

Hippo CMMS - Hippo CMMS is a web-based maintenance management software that offers computer maintenance management features and dashboards to streamline your operations.

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