Software Alternatives, Accelerators & Startups

Time To Reply VS HelpDocs

Compare Time To Reply VS HelpDocs and see what are their differences

Time To Reply logo Time To Reply

Empower teams. Improve reply times. Boost revenue.

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Time To Reply Landing page
    Landing page //
    2022-09-13

timetoreply is a SaaS tool for sales, support & success teams looking to improve their timetoreply Ratio to close more leads and keep key customers happy. Set reply time goals, see email reply times and volumes, as well as contact rates, and close off conversations without a ticketing system. timetoreply works across all email clients. No change to workflow required. Completely secure. Soc 2 type II certified.

  • HelpDocs Landing page
    Landing page //
    2023-05-07

Time To Reply

$ Details
paid Free Trial $16.0 / Monthly (per mailbox)
Platforms
Web Browser Google Chrome GMail Outlook Internet Explorer
Release Date
2013 June

Time To Reply videos

Timetoreply overview

More videos:

  • Demo - timetoreply Optimiser for Outlook
  • Demo - timetoreply Optimiser for Gmail

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Time To Reply and HelpDocs)
Email
100 100%
0% 0
Customer Support
0 0%
100% 100
Productivity
100 100%
0% 0
Customer Service
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Time To Reply mentions (0)

We have not tracked any mentions of Time To Reply yet. Tracking of Time To Reply recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing Time To Reply and HelpDocs, you can also consider the following products

Email Meter - See how many emails your team deals with to understand their workload. Know how long they take to reply and where they can improve.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Line Rider - Build & design simple sledding courses

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

EmailAnalytics - EmailAnalytics is an email analytics and statistics solution for Gmail​ and GSuite.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!