Software Alternatives & Reviews

Tidio VS Kedra.io

Compare Tidio VS Kedra.io and see what are their differences

Tidio logo Tidio

Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

Kedra.io logo Kedra.io

Convert website visitors to customers with Keda Chat's powerful live chat and AI chatbot for Shopify. Offer 24/7 customer support, answer questions instantly, and increase sales.
  • Tidio Landing page
    Landing page //
    2023-09-29
  • Kedra.io Kedra Live Chat AI Chatbot Widget
    Kedra Live Chat AI Chatbot Widget //
    2024-04-01
  • Kedra.io Kedra Live Chat AI Chatbot Widget
    Kedra Live Chat AI Chatbot Widget //
    2024-04-01
  • Kedra.io Kedra Live Chat AI Chatbot Widget
    Kedra Live Chat AI Chatbot Widget //
    2024-04-01

Tidio videos

TIDIO LIVE CHAT SHOPIFY APP - Honest Review & Quick Tutorial by EcomExperts.io

More videos:

  • Review - Live Chat and Chat Bots In Perfect Harmony with Tidio (Onboarding and Review)
  • Tutorial - Getting Started with Tidio Live Chat - How to Use Bots
  • Review - Tidio Review, Pricing & Features
  • Review - Why Use Tidio I Turn Your Website Visitors Into Customers
  • Review - Tidio Review: Are Its Chatbots Really Free? All Pros and Cons of the Live Chat Tool

Kedra.io videos

No Kedra.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Tidio and Kedra.io)
Customer Support
87 87%
13% 13
Live Chat
82 82%
18% 18
Chat Widget
0 0%
100% 100
Help Desk
100 100%
0% 0

Questions and Answers

As answered by people managing Tidio and Kedra.io.

What makes your product unique?

Kedra.io's answer:

Kedra Live Chat AI Chatbot is revolutionizing customer service! Imagine having a virtual assistant at your fingertips, ready to engage with your customers 24/7. With Kedra Chat, you not only respond to inquiries directly from your Shopify admin panel but also dazzle your customers with personalized recommendations and seamless navigation through your store.

What sets Kedra apart is its intuitive AI technology, which not only answers queries but also learns from interactions to continuously improve customer satisfaction. Plus, with insightful analytics, you'll gain invaluable knowledge about your customers' preferences and behaviors, allowing you to tailor your approach for maximum impact.

But that's not all! Kedra Chat lets you elevate your brand's presence by customizing the chat widget to perfectly match your brand's aesthetic, ensuring a seamless and professional customer experience every time. Say goodbye to missed opportunities and hello to unparalleled customer service with Kedra Live Chat AI Chatbot!

Why should a person choose your product over its competitors?

Kedra.io's answer:

Choosing Kedra Live Chat AI Chatbot over its competitors is a no-brainer for anyone serious about delivering exceptional customer service and driving sales. Here's why:

Unrivaled Integration: Kedra seamlessly integrates with your Shopify store, allowing you to manage customer inquiries directly from your admin panel. No more toggling between different platforms or missing messages!

Cutting-Edge AI Technology: Our AI chatbot isn't just a fancy feature—it's a game-changer. Kedra's AI is smart, intuitive, and constantly learning, ensuring that your customers receive accurate answers and personalized recommendations every time.

Customization Galore: With Kedra, you're in control. Customize the chat widget to match your brand's look and feel, creating a cohesive and professional customer experience that sets you apart from the competition.

Insightful Analytics: Gain valuable insights into your customers' behavior, preferences, and demographics with Kedra's robust analytics. Armed with this knowledge, you can make informed decisions to optimize your store and increase sales.

24/7 Support: With Kedra, you're never alone. Our AI chatbot is available round-the-clock to answer questions, provide assistance, and guide customers through your store, ensuring that you never miss a beat—even when you're offline.

Simply put, Kedra Live Chat AI Chatbot is the ultimate solution for businesses looking to deliver outstanding customer service, boost sales, and stay ahead of the competition. Don't settle for mediocrity—choose Kedra and elevate your customer experience to new heights!

How would you describe your primary audience?

Kedra.io's answer:

Our primary audience consists of Shopify store owners dedicated to delivering outstanding customer experiences and driving sales. They value seamless integration, customization, and insights provided by Kedra Live Chat AI Chatbot to optimize their store's performance and stay ahead in e-commerce.

What's the story behind your product?

Kedra.io's answer:

The story behind Kedra Live Chat AI Chatbot is a tale of innovation and dedication, spearheaded by a visionary female software engineer from Lithuania. With a relentless drive to transform customer service in the e-commerce realm, she led a team of skilled developers and e-commerce specialists.

Their journey began with a clear vision: to empower Shopify store owners with cutting-edge tools that would elevate customer engagement and bolster sales. As they delved deeper into their mission, they recognized the crucial role of personalized interactions and 24/7 support in nurturing fruitful customer relationships.

Fuelled by passion and expertise, Kedra emerged as a solution designed to bridge the gap between businesses and their digital-savvy customers. It's a testament to the power of teamwork and the determination of a brilliant leader to innovate and make a lasting impact in the e-commerce landscape.

Which are the primary technologies used for building your product?

Kedra.io's answer:

Our product was crafted using a blend of cutting-edge technologies tailored to meet the needs of our Shopify store owners. Leveraging the robust Shopify app development tools, including Polarils, and other resources provided by the Shopify ecosystem, we ensured seamless integration and a user-friendly experience.

For the AI component, we utilized state-of-the-art GPT models, harnessing the power of natural language processing to deliver intelligent and personalized interactions with customers. By combining these technologies, we've created a dynamic and effective solution that empowers businesses to provide exceptional customer service and drive success in the e-commerce landscape.

Who are some of the biggest customers of your product?

Kedra.io's answer:

Some of the biggest customers of Kedra Live Chat AI Chatbot are Shopify store owners. They represent a diverse range of businesses spanning various industries, all united by their commitment to delivering exceptional customer service and driving sales. From small startups to established brands, Shopify store owners trust Kedra to streamline communication, enhance engagement, and foster lasting relationships with their customers.

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tidio and Kedra.io

Tidio Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions
Within Tidio, live agents benefit from tools such as Reply Assistant and Smart Views, leveraging AI to efficiently manage numerous chats simultaneously, thus optimizing time utilization. Moreover, Tidio facilitates the creation of both AI and rule-based chatbots, enabling the automation of routine customer inquiries without necessitating direct involvement from your team.
9 Best ManyChat Alternatives & Competitors in 2024
Read more: Learn how to easily install Tidio on your website and how to integrate Tidio with your Messenger.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Tidio is another alternative to Tawk.to that deserves your attention. However, it’s not free like Tawk.to but it offers more features like monitoring conversations and integration with the best business software. It is a good option for eCommerce that makes agents work more efficiently.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Tidio and Tawk.to both have free versions available. But Tidio has many professional service packages that are applicable to a wider range of businesses.
Source: www.tidio.com
13 Best Apps Like Replika & Similar AI Chatbot Apps
On the other hand, if you are looking for the best AI apps like Replika for business purposes then you should take a look at Tidio. This app is generally an AI chatbot that learns lots of things in a short time. By that, you will have reliable customer support – which leads to a better sale.

Kedra.io Reviews

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What are some alternatives?

When comparing Tidio and Kedra.io, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chatra - Live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Gorgias - Gorgias is a helpdesk built to provide great support at scale.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website