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Thirdlane Connect VS NICE inContact

Compare Thirdlane Connect VS NICE inContact and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Thirdlane Connect logo Thirdlane Connect

Thirdlane Connect empowers teams to reach their full potential through its seamlessly integrated suite of collaboration tools. By bringing together calling, chatting, meetings, screen sharing and application integration.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Thirdlane Connect Landing page
    Landing page //
    2023-11-10

Thirdlane Connect streamlines communication and collaboration with an intuitive app experience. Its chat, calling, meetings, screen sharing and CRM integration tools optimize internal and external interactions from any device.

Powered by Thirdlane's Multi Tenant PBX or Business Phone System platforms, the solution delivers cutting-edge features securely via flexible deployment methods - from cloud to on-premise. Employees can seamlessly connect via digital channels while leveraging robust telephony capabilities.

Businesses benefit from the full suite of communication powers assembled cohesively in one place. Thirdlane Connect transforms how distributed teams work together to foster valuable client relationships through modern, versatile tools. It's an simple yet powerful way to take productivity and engagement to new heights.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Thirdlane Connect features and specs

  • Multiplatform: Yes
  • Secure Messaging: Yes
  • Group Conversations: Yes
  • SMS: Yes
  • Webhooks compatible: Yes
  • Multiple Contact Sources: Yes
  • Google Account Login: Yes
  • Office 365 Account Login: Yes
  • CRM & Other Tools Intergration: Yes
  • Message History: Yes
  • File Transfer: Yes
  • Video Calls & Conferences: Yes
  • Screen-sharing: Yes
  • Voice Mail Transcriptions: Yes
  • Notifications: Yes

NICE inContact features and specs

No features have been listed yet.

Thirdlane Connect videos

+ Add

Installing Thirdlane Connect mobile application on iOS

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Thirdlane Connect and NICE inContact)

Thirdlane Connect

NICE inContact

Communication
6 6%
Communication
94% 94
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Thirdlane Connect and NICE inContact

Thirdlane Connect Reviews

We have no reviews of Thirdlane Connect yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Thirdlane Connect and NICE inContact, you can also consider the following products

Thirdlane Business PBX - Thirdlane PBX - VoIP Phone System and Unified Communications Solution for Small Business to Enterprise. An easily tailored, scalable white-label communications platform perfect for managed service providers, UCaaS specialists, and esteemed resellers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Thirdlane Multi Tenant PBX - Thirdlane Multi Tenant PBX provides a comprehensive and secure communication solution for businesses, MSPs and resellers. It offers a versatile platform with robust features and unparalleled value, all backed by Thirdlane's renowned reputation.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

3CX - Hosted PBX with CRM integration and mobile apps

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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