Software Alternatives & Reviews
Register | Login

Thirdlane Connect VS Genesys Cloud

Compare Thirdlane Connect VS Genesys Cloud and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Thirdlane Connect logo Thirdlane Connect

Thirdlane Connect empowers teams to reach their full potential through its seamlessly integrated suite of collaboration tools. By bringing together calling, chatting, meetings, screen sharing and application integration.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Thirdlane Connect Landing page
    Landing page //
    2023-11-10

Thirdlane Connect streamlines communication and collaboration with an intuitive app experience. Its chat, calling, meetings, screen sharing and CRM integration tools optimize internal and external interactions from any device.

Powered by Thirdlane's Multi Tenant PBX or Business Phone System platforms, the solution delivers cutting-edge features securely via flexible deployment methods - from cloud to on-premise. Employees can seamlessly connect via digital channels while leveraging robust telephony capabilities.

Businesses benefit from the full suite of communication powers assembled cohesively in one place. Thirdlane Connect transforms how distributed teams work together to foster valuable client relationships through modern, versatile tools. It's an simple yet powerful way to take productivity and engagement to new heights.

  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Thirdlane Connect features and specs

  • Multiplatform: Yes
  • Secure Messaging: Yes
  • Group Conversations: Yes
  • SMS: Yes
  • Webhooks compatible: Yes
  • Multiple Contact Sources: Yes
  • Google Account Login: Yes
  • Office 365 Account Login: Yes
  • CRM & Other Tools Intergration: Yes
  • Message History: Yes
  • File Transfer: Yes
  • Video Calls & Conferences: Yes
  • Screen-sharing: Yes
  • Voice Mail Transcriptions: Yes
  • Notifications: Yes

Genesys Cloud features and specs

No features have been listed yet.

Thirdlane Connect videos

+ Add

Installing Thirdlane Connect mobile application on iOS

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Thirdlane Connect and Genesys Cloud)

Thirdlane Connect

Genesys Cloud

Communication
7 7%
Communication
93% 93
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Customer Support
0 0%
Customer Support
100% 100
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0

User comments

Share your experience with using Thirdlane Connect and Genesys Cloud. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Thirdlane Connect and Genesys Cloud, you can also consider the following products

Thirdlane Business PBX - Thirdlane PBX - VoIP Phone System and Unified Communications Solution for Small Business to Enterprise. An easily tailored, scalable white-label communications platform perfect for managed service providers, UCaaS specialists, and esteemed resellers.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Thirdlane Multi Tenant PBX - Thirdlane Multi Tenant PBX provides a comprehensive and secure communication solution for businesses, MSPs and resellers. It offers a versatile platform with robust features and unparalleled value, all backed by Thirdlane's renowned reputation.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

3CX - Hosted PBX with CRM integration and mobile apps

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Loading...