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TheBrain VS Zendesk Support

Compare TheBrain VS Zendesk Support and see what are their differences

Atera
The only IT management platform powered by Action AI™ featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

TheBrain logo TheBrain

TheBrain: The Ultimate Digital Memory

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • TheBrain Landing page
    Landing page //
    2021-10-16
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TheBrain videos

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Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to TheBrain and Zendesk Support)

TheBrain

Zendesk Support

Brainstorming And Ideation
100 100%
Brainstorming And Ideation
0% 0
Customer Support
0 0%
Customer Support
100% 100
Idea Management
100 100%
Idea Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TheBrain and Zendesk Support

TheBrain Reviews

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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, TheBrain seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TheBrain mentions (8)

  • (Serious) If storing notes is a process that never will end, how does one adjust after categorizing their notes in to sections when new notes come in on the fly and time is finite?
    Personally, I like the Getting Things Done method, which has you store notes in an "inbox" (for me, that's a Trello board), which you prune daily or weekly, which involves pruning out the stuff that really isn't important or that can just be done right then. Once I deem a thought or some information worthy of long term storage, I use the mind mapping software TheBrain. That allows me to store information quickly... Source: 6 months ago
  • What format do you save articles?
    Works really great! Also, I'm a 20-year user of TheBrain (thebrain.com), and I can drag and drop the files from my Obsidian vault to TB as links. Then, I can edit those files in TB, link them to other 12,000+ thoughts in my TB, and those edits will show up in Obsidian; vice versa, edits made in Obsidian show up in TB. Source: about 1 year ago
  • Working on an app Concept: "3D Mind Maps", Gimmicky or Actually Useful?
    You might get some ideas from thebrain.com. Source: about 2 years ago
  • Mind Map with layers or toggle
    Useless for my task: Thebrain.com. Source: over 2 years ago
  • Note taking apps vs (personal) wikis as a personal knowledge store
    In this type of programs the best is theBrain https://thebrain.com/. Its dynamic mind maps allow store any quantity of information there. Source: over 2 years ago
View more

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

What are some alternatives?

When comparing TheBrain and Zendesk Support, you can also consider the following products

Xmind - Xmind is a brainstorming and mind mapping application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FreeMind - FreeMind is a premier free mind-mapping software written in Java.

Zoho Desk - Industry's first context-aware Helpdesk Software

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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