Software Alternatives, Accelerators & Startups

TheBrain VS Malcolm App

Compare TheBrain VS Malcolm App and see what are their differences

TheBrain logo TheBrain

TheBrain: The Ultimate Digital Memory

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • TheBrain Landing page
    Landing page //
    2021-10-16
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

TheBrain

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

TheBrain features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

TheBrain videos

No TheBrain videos yet. You could help us improve this page by suggesting one.

+ Add video

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to TheBrain and Malcolm App)
Brainstorming And Ideation
Customer Support
0 0%
100% 100
Idea Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing TheBrain and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using TheBrain and Malcolm App. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, TheBrain seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TheBrain mentions (8)

  • (Serious) If storing notes is a process that never will end, how does one adjust after categorizing their notes in to sections when new notes come in on the fly and time is finite?
    Personally, I like the Getting Things Done method, which has you store notes in an "inbox" (for me, that's a Trello board), which you prune daily or weekly, which involves pruning out the stuff that really isn't important or that can just be done right then. Once I deem a thought or some information worthy of long term storage, I use the mind mapping software TheBrain. That allows me to store information quickly... Source: 6 months ago
  • What format do you save articles?
    Works really great! Also, I'm a 20-year user of TheBrain (thebrain.com), and I can drag and drop the files from my Obsidian vault to TB as links. Then, I can edit those files in TB, link them to other 12,000+ thoughts in my TB, and those edits will show up in Obsidian; vice versa, edits made in Obsidian show up in TB. Source: about 1 year ago
  • Working on an app Concept: "3D Mind Maps", Gimmicky or Actually Useful?
    You might get some ideas from thebrain.com. Source: about 2 years ago
  • Mind Map with layers or toggle
    Useless for my task: Thebrain.com. Source: over 2 years ago
  • Note taking apps vs (personal) wikis as a personal knowledge store
    In this type of programs the best is theBrain https://thebrain.com/. Its dynamic mind maps allow store any quantity of information there. Source: over 2 years ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing TheBrain and Malcolm App, you can also consider the following products

Xmind - Xmind is a brainstorming and mind mapping application.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

FreeMind - FreeMind is a premier free mind-mapping software written in Java.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Zendesk Support - Social Customer Support and Help Desk and Ticketing