Software Alternatives, Accelerators & Startups

Telnyx VS Birdeye

Compare Telnyx VS Birdeye and see what are their differences

Telnyx logo Telnyx

Telnyx is a cloud-based platform that offers access to carrier grade voice services over the internet.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Telnyx Landing page
    Landing page //
    2023-04-29
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Telnyx

Website
telnyx.com
$ Details
-
Platforms
-
Release Date
-

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Telnyx features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Telnyx videos

This is Telnyx Call Control

More videos:

  • Review - Telnyx Employee Reviews - Q3 2018
  • Review - Telnyx Expands Its Network with Its New Point of Presence

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Telnyx and Birdeye)
Communication
100 100%
0% 0
Reputation Management
0 0%
100% 100
Messaging
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

Share your experience with using Telnyx and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Telnyx and Birdeye

Telnyx Reviews

15 Best Twilio Alternatives 2022
Telnyx’s biggest advantage over Twilio is the elastic SIP trunking, which allows you to integrate voice into your applications or even your VoIP tool. This gives you the flexibility to use Telnyx without relying only on their tool.

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Telnyx should be more popular than Birdeye. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Telnyx mentions (9)

  • Canadian Virtual Phone Number in the Phillipines?
    Check out telnyx.com, anveo.com, voip.ms or Ringcentral.com. Source: 12 months ago
  • Virtual Phone Number to VOIP (incoming only)
    Look into telnyx.com or anveo.com, you can purchase a France DID. Then use any voip app and configure it to connect via sip. If someone calls the DID, it will ring on the voip app. Source: about 1 year ago
  • Twilio is firing 17% of workforce
    Telnyx has SMS via API cornered at scale for at about half the cost: https://telnyx.com. - Source: Hacker News / over 1 year ago
  • Question about the Ziply modems
    You can port your number over to Google Voice and forward it to your cell. Any number of VOIP providers will also work if you want to use an ATA. We have one of our old numbers hosted with Telnyx for a few bucks a month; make sure you setup e911. We use a Grandstream HT802 ATA. Source: over 1 year ago
  • [Hiring]Looking for someone to help with integrating Askterisk PBX and Telnyx together, then hook up to Zoho CRM. $50.
    As the title says, looking for help on configuring Asterisk with Telnyx. Zoho has an extension for Asterisk. Source: over 1 year ago
View more

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

What are some alternatives?

When comparing Telnyx and Birdeye, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Bandwidth - Bandwidth offers SIP trunking, Emergency communications, and Voice & Messaging APIs.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.