TelebuHub
Bitrix24
SuperReceptionist
Knowlarity
Ameyo
RingCentral
Freshdesk
Aircall
Pulse Telesystems
Vibtree
RingCentral
Ameyo
MyOperator
Knowlarity
OneRing.in
Freshdesk
TelebuHub is a virtual contact centre software that oversees both inbound and outbound customer interactions. It was designed to cater to customer expectations namely fast responses, personalised interactions, and timely solutions. Along with that. It also offers its customers the freedom to choose a preferred channel of communication. So, in short, it is like a hub where all customer contacts and interactions can be compiled and managed.
We are a leading provider of call center solutions that utilize Web Real-Time Communication to optimize call center operations. Over the course of nearly 20 years, our solutions have assisted clients in Pan India, Northern America, and Europe to effectively interact with their customers at every step, enhancing the customer journey and driving revenue and loyalty.
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Pulse Telesystems's answer:
Web-based call center software solutions
If you are looking for a contact centre software to manage your inbound inquiries Telebu Hub is the perfect product. It's cost effective, its scalable, and is easy to implement and setup. The Inbuilt - CRM still needs a ton of work. On the flip side the product does not have an App.
Since, we wanted to use the product primarily to handle inbound inquiries and had a support staff in-house, the absence of an App wasn't a deal breaker.
Onboarding experience is seamless and detailed. Try it out! No Commitment. Switch if it does not work out for you.
Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Vibtree - Communicate on Cloud
SuperReceptionist - Reception service and contact center with multi-agent access
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Knowlarity - Knowlarity is a leading Cloud telephony solution across 65 countries providing virtual numbers, IVR solutions, Call center services and API solutions.
Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.