TelebuHub is a virtual contact centre software that oversees both inbound and outbound customer interactions. It was designed to cater to customer expectations namely fast responses, personalised interactions, and timely solutions. Along with that. It also offers its customers the freedom to choose a preferred channel of communication. So, in short, it is like a hub where all customer contacts and interactions can be compiled and managed.
Vibtree is a cloud telephony company offering cloud-based solutions that help businesses manage their customer communication with ease. Our list of products and services include voice and sms. Voice broadcasting, bulk sms, transactional sms, promotional sms, OTP, missed call services, multi-level IVR, toll free number, virtual number, auto dialling, call monitoring, call recording, call analytics and inbound call tracking are some of the widely used services offered by Vibtree.
Our cloud telephony services are designed to enable businesses to set up their sales & support services, onsite or offsite. No extra equipment or infrastructure is needed to get started with our customised cloud-based business communication services & solutions.
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If you are looking for a contact centre software to manage your inbound inquiries Telebu Hub is the perfect product. It's cost effective, its scalable, and is easy to implement and setup. The Inbuilt - CRM still needs a ton of work. On the flip side the product does not have an App.
Since, we wanted to use the product primarily to handle inbound inquiries and had a support staff in-house, the absence of an App wasn't a deal breaker.
Onboarding experience is seamless and detailed. Try it out! No Commitment. Switch if it does not work out for you.
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