Software Alternatives, Accelerators & Startups
Register | Login

Telavox VS NICE inContact

Compare Telavox VS NICE inContact and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Telavox logo Telavox

Telavox provides a platform for business communication, bringing telephony, PBX, messaging, video meetings and contact center together in one simple application.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Telavox Landing page
    Landing page //
    2023-08-26

When everyday communication is easy, people share more ideas and information; teams get work done and customer experience is better. Telavox keeps teams and customers in touch with a simple, forward thinking technology to answer their everyday communications needs.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Telavox videos

+ Add

Telavox - Softphone 2022 (14 min)

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Telavox and NICE inContact)

Telavox

NICE inContact

Communication
4 4%
Communication
96% 96
Enterprise Communication
4 4%
Enterprise Communication
96% 96
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Telavox and NICE inContact. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Telavox and NICE inContact

Telavox Reviews

We have no reviews of Telavox yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Telavox seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Telavox mentions (1)

  • Cloud PBX Recommendations?
    Just in case you happen to be a Nordic country - https://telavox.com/ - I can recommend totally. Source: about 3 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Telavox and NICE inContact, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Fuze - The best HD video conferencing & online meeting services with webinar and screen sharing. Available for Mac, iOS, Windows, Android and meeting rooms.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Loading...