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Telavox VS Genesys Cloud

Compare Telavox VS Genesys Cloud and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Telavox logo Telavox

Telavox provides a platform for business communication, bringing telephony, PBX, messaging, video meetings and contact center together in one simple application.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Telavox Landing page
    Landing page //
    2023-08-26

When everyday communication is easy, people share more ideas and information; teams get work done and customer experience is better. Telavox keeps teams and customers in touch with a simple, forward thinking technology to answer their everyday communications needs.

  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Telavox videos

+ Add

Telavox - Softphone 2022 (14 min)

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Telavox and Genesys Cloud)

Telavox

Genesys Cloud

Communication
3 3%
Communication
97% 97
Enterprise Communication
4 4%
Enterprise Communication
96% 96
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Telavox and Genesys Cloud. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Telavox seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Telavox mentions (1)

  • Cloud PBX Recommendations?
    Just in case you happen to be a Nordic country - https://telavox.com/ - I can recommend totally. Source: about 3 years ago

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing Telavox and Genesys Cloud, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Fuze - The best HD video conferencing & online meeting services with webinar and screen sharing. Available for Mac, iOS, Windows, Android and meeting rooms.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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