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TeamSupport VS Hiver

Compare TeamSupport VS Hiver and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

TeamSupport logo TeamSupport

TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.

Hiver logo Hiver

Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates
  • TeamSupport Landing page
    Landing page //
    2023-10-06
  • Hiver Landing page
    Landing page //
    2023-10-08

TeamSupport videos

+ Add

TeamSupport Review: Wonderful Resource

More videos:

  • Review - Teamsupport Review - CRM software review
  • Review - Why TeamSupport: Better Customer Support Through Better Collaboration

Hiver videos

+ Add

Paysage d'Hiver - Im Wald ALBUM REVIEW

More videos:

  • Review - Giorgio Armani - Vetiver Babylone/D'Hiver Review
  • Review - (4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review

Category Popularity

0-100% (relative to TeamSupport and Hiver)

TeamSupport

Hiver

Customer Support
54 54%
Customer Support
46% 46
Email Automation
0 0%
Email Automation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Email Management
0 0%
Email Management
100% 100

User comments

Share your experience with using TeamSupport and Hiver. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TeamSupport and Hiver

TeamSupport Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
The helpdesk software provides a centralized communication and collaboration platform that TeamSupport alternatives will find hard to match. This platform greatly streamlines activities between teams. Sales, support, I.T., marketing, and even finance can organize ad hoc groups and collaborate on a special ticket or discuss ideas that impact on customer service.
Source: financesonline.com

Hiver Reviews

We have no reviews of Hiver yet.
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Social recommendations and mentions

Based on our record, Hiver seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TeamSupport mentions (0)

We have not tracked any mentions of TeamSupport yet. Tracking of TeamSupport recommendations started around Mar 2021.

Hiver mentions (5)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: 12 months ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: about 1 year ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: about 1 year ago
  • Reporting
    Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 1 year ago
  • Discovering the value of Mattermost Playbooks
    I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: over 1 year ago

What are some alternatives?

When comparing TeamSupport and Hiver, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Clean Email - Clean Email is an online service that empowers you to take control of your mailbox.

Zoho Desk - Industry's first context-aware Helpdesk Software

MailClark - The Slack bot for external communications

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Nylas Mail - The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.

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