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tawk.to VS XAMPP

Compare tawk.to VS XAMPP and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

XAMPP logo XAMPP

XAMPP is a free and open-source cross-platform web server that is primarily used when locally developing web applications.
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • XAMPP Landing page
    Landing page //
    2022-12-20

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

XAMPP features and specs

  • Ease of Installation
    XAMPP provides an easy installation process, bundling Apache, MariaDB, PHP, and Perl into a single package, making it simple for developers to set up a local development environment.
  • Cross-Platform
    XAMPP is available for Windows, Linux, and macOS, ensuring a wide range of developers can use it regardless of their operating system.
  • Pre-Configured
    XAMPP comes pre-configured with many useful modules, reducing the need for manual setup and configuration of these components.
  • Community Support
    XAMPP has an active community and extensive documentation, making it easier to find solutions to potential issues and learn how to use the tool effectively.
  • Open Source
    XAMPP is free and open-source, making it accessible for anyone to use and modify according to their needs.

Possible disadvantages of XAMPP

  • Security Concerns
    XAMPP is not recommended for production environments because it is configured with a wide range of open defaults for convenience, which can pose significant security risks.
  • Resource Intensive
    Running all of the bundled services simultaneously can be resource-intensive, potentially slowing down a developer’s machine, especially if it has limited hardware capabilities.
  • Updates and Compatibility
    Updates to XAMPP's components (Apache, MariaDB, PHP, etc.) may not be as frequent or timely compared to installing them individually, potentially leading to issues with compatibility or missing out on new features.
  • Limited Production Usability
    XAMPP is designed primarily for development and debugging, making it less suitable for live, production servers without significant reconfiguration.
  • Less Granular Control
    The pre-configured nature of XAMPP means that developers might have less granular control over individual components compared to setting up a custom server environment.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Analysis of XAMPP

Overall verdict

  • XAMPP is generally considered a good option due to its ease of use, comprehensive feature set, and active community support. It’s particularly advantageous for beginners and those looking to streamline their workflow without getting bogged down in complex configurations. Its wide adoption in the web development community further solidifies its credibility.

Why this product is good

  • XAMPP is a widely-used open-source software package that provides a local server environment primarily for PHP development. It simplifies the process of setting up a server on your local machine by bundling Apache, MySQL, PHP, and Perl into a single installation. This makes it ideal for developers working on web applications who need a reliable and easy-to-set-up local testing environment.

Recommended for

    XAMPP is recommended for web developers, especially those working with PHP-based applications, students learning web development, and professionals who need a convenient local server environment for testing and development purposes. It is also suitable for hobbyists who want to experiment with web server configurations and test their projects before deployment.

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

XAMPP videos

+ Add

XAMPP - What is...

More videos:

  • Tutorial - XAMPP Tutorial In One Video In Hindi With Live PHP MYSQL Project Using phpMyAdmin 2019
  • Review - MySQL & Apache Server auf dem Desktop! - XAMPP Review (Deutsch)

Category Popularity

0-100% (relative to tawk.to and XAMPP)

tawk.to

XAMPP

Customer Support
100 100%
Customer Support
0% 0
Web And Application Servers
0 0%
Web And Application Servers
100% 100
Live Chat
100 100%
Live Chat
0% 0
Web Servers
0 0%
Web Servers
100% 100

User comments

Share your experience with using tawk.to and XAMPP. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and XAMPP

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

XAMPP Reviews

Exploring 7 Efficient Alternatives to MAMP for Local Development Environments
WampServer is a web development environment tailored for Windows, integrating Apache server, MySQL database, PHP, and phpMyAdmin. Similar to XAMPP, it offers an intuitive interface for managing server configurations and databases, supporting quick PHP version switching for testing in different environments.
Source: medium.com
Top 6 Alternatives to XAMPP for Local Development Environments
Fortunately, there are many excellent alternatives to XAMPP on the market. In this article, we'll analyze and recommend the top 6 alternatives to XAMPP.
Source: dev.to
Best XAMPP Alternatives for Website Development in 2024
While XAMPP is widely used for local website development, its limitations can hinder the process. However, XAMPP alternatives like InstaWP offer a powerful solution for WordPress development. Offering a user-friendly interface, seamless migration options, and comprehensive testing environments, InstaWP addresses the shortcomings of XAMPP.
Source: instawp.com
8 Best MAMP Alternatives (Definitive List)
Compared to MAMP or WampServer, the XAMPP control panel provides you with far more options to manage your local development setup. You get access to a broad range of configuration options and administrative controls for each software component. XAMPP also provides you with in-depth logs so you can track every change to the environment.
Source: kinsta.com
13 Best XAMPP Alternatives
It offers a wide range of great features, but let’s take a look at some of its best characteristics: automatic detection for PHP versions, Apache versions, MySQL versions, and much more; native support for most typical servers, including Xampp, LAMP, MAMP, and WampServer; automatic updates using CPanel on your server; easy migration process that can migrate databases between...
Source: thetechtian.com

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
View more

XAMPP mentions (0)

We have not tracked any mentions of XAMPP yet. Tracking of XAMPP recommendations started around Mar 2021.

What are some alternatives?

When comparing tawk.to and XAMPP, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MAMP - MAMP is the abbreviation for Macintosh, Apache, MySQL, and PHP. It is a reliable application with its four components that allows you to access the local PHP server as well as the database server (SQL).

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Apache Tomcat - An open source software implementation of the Java Servlet and JavaServer Pages technologies

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Apache HTTP Server - Apache httpd has been the most popular web server on the Internet since April 1996

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