Software Alternatives, Accelerators & Startups

tawk.to VS Upscale

Compare tawk.to VS Upscale and see what are their differences

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Upscale logo Upscale

Crush your revenue goals faster with Upscale, the sales engagement platform
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • Upscale Landing page
    Landing page //
    2023-04-29

Upscale is a sales engagement platform that provides multi-touch prospect engagement using email, phone calls, social media, and more. Sales teams can bring consistency in interactions and follow-ups with prospects through sales outreach automation. The AI-powered insights help automate communication with guided recommendations on the next steps. It provides the scope of personalization, automates routine tasks through triggers, and ensures consistency at scale. Sales representatives can engage prospects with meaningful conversations by analyzing call recordings and A/B testing variations.

Sales teams can design revenue-generating prospecting sequences with actionable insights from personalized sales activities. Upscale helps in building repeatable sequences by identifying actions that replicate winning behavior. You can design the core of dynamic sales playbooks by understanding different personas, use cases, and other aspects. The curated sales stack on Upscale ensures sales development representatives can outperform their target and crush the organization-level revenue goals faster.

With a sales engagement platform, you can optimize the sales funnel across multiple channels to increase the conversion rate. It enables you to adopt repeatable sales processes that attract winning, more qualified prospects. There is a considerable improvement in sales team collaboration. You can identify best practices from different sales development reps and create winning strategies at scale. The actionable insights help you strengthen your revenue generation efforts and prove strategic value simultaneously.

A sales engagement platform is an essential tool in the remote selling environment. You can cover sales activities exhaustively with a structured approach. Sales workflows help eliminate guesswork from sales activities. Within a digital salesroom, sales engagement applications work as accelerators and empower the entire sales team to achieve consistent results.

tawk.to

Website
tawk.to
Pricing URL
-
$ Details
-
Release Date
-

Upscale

Website
upscale.ai
$ Details
Free Trial $50.0 / Monthly (Per Licence of Basic Plan (charged annually))
Release Date
2021 July

tawk.to features and specs

No features have been listed yet.

Upscale features and specs

  • Multi-channel Outreach: Available
  • Cadence + Automation: Available
  • Sales Task Management: Available
  • Dialer + Call Recording: Available
  • Analytics + Reporting: Available
  • Ready-to-use Integrations: Including CRMs, ESPs, Automation Tools, Productivity Tools, etc.

tawk.to videos

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Upscale videos

EP Gear Review: Viktos Upscale Sling Bag 2

More videos:

  • Review - Rega Planar 10 Turntable Review w/ Upscale Audio's Kat Ourlian

Category Popularity

0-100% (relative to tawk.to and Upscale)
Customer Support
100 100%
0% 0
Sales Automation
0 0%
100% 100
Live Chat
100 100%
0% 0
Sales
0 0%
100% 100

Questions and Answers

As answered by people managing tawk.to and Upscale.

What makes your product unique?

Upscale's answer:

Upscale, a sales engagement platform, improves seller efficiency and productivity by simplifying the execution of daily sales activities. Sales teams can engage prospects with minimal clicks, structure their sales outreach process and facilitate CRM adoption at scale.

Which are the primary technologies used for building your product?

Upscale's answer:

-React.js -Node.js -MongoDB -DynamoDB -Serverless -AWS Lambda -AWS Step Function -AWS SQS -AWS CloudFormation -Next.js -WordPress

Who are some of the biggest customers of your product?

Upscale's answer:

-iZooto -Datawrkz -Affable -Limechat -Elevate -Konnect Insights

What's the story behind your product?

Upscale's answer:

Sandeep Singh encountered challenges in the sales processes at his previous startup, InfiSecure (a B2B bot mitigation platform), which Barracuda Networks acquired in 2019. One of the primary roadblocks and learnings was sales engagement.

How do you get better at booking qualified meetings at scale? How do you make revenue a predictable process? This involves structuring sales activities and ensuring reps don’t follow random prospecting processes. Instead of staying in the dark about activities leading to conversations, sales teams need insights and intelligence. Tracking activities can drive insights to make the most out of them and increase revenue.

Most companies need help to meet the ever-increasing demand for high-volume prospecting. Since everything is manual, sales reps depend on multiple data sources (CRM, social media, and manual notes, among others). It’s time-consuming and erroneous. Upscale is working towards reversing this trend by automating and personalizing prospecting with structured sequences and actionable insights.

Following a successful exit, Sandeep started his startup's second innings with Amit Mastud with Upscale in August 2020. By December 2020, Upscale raised $700,000 in its pre-seed funding from GSF Accelerator, Java Capital, 100x Entrepreneur, and other angel investors. In July 2021, the alpha version of the platform went live. We currently work with more than 60 customers across the USA, Europe, and India.

How would you describe your primary audience?

Upscale's answer:

Upscale is built for sales teams (sales development reps) in B2B SaaS companies responsible for sales prospecting resulting in qualified meetings and accelerating revenue growth.

Why should a person choose your product over its competitors?

Upscale's answer:

Upscale is an affordable and transparent platform that gives you flexible multi-channel sequences, and an intuitive interface. We have 24/7 responsive customer support superstars!

Our focus is to help sales teams create the perfect playbook by automating sales activities, spotting data-driven insights, and equipping sales teams with the knowledge they need to be proactive. All of this will make your sales team stay productive always!

User comments

Share your experience with using tawk.to and Upscale. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and Upscale

tawk.to Reviews

alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Upscale Reviews

We have no reviews of Upscale yet.
Be the first one to post

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: 12 months ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 1 year ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 1 year ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 1 year ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 1 year ago
View more

Upscale mentions (0)

We have not tracked any mentions of Upscale yet. Tracking of Upscale recommendations started around Apr 2023.

What are some alternatives?

When comparing tawk.to and Upscale, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CommissionCrowd - A global online sales platform to connect companies and commission only sales agents

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Sharekits - Share your sales content in a more influential way.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CustomerGlu - Retain and acquire new users through gamification