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tawk.to VS MongoDB

Compare tawk.to VS MongoDB and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

MongoDB logo MongoDB

MongoDB (from "humongous") is a scalable, high-performance NoSQL database.
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • MongoDB Landing page
    Landing page //
    2023-10-21

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

MongoDB features and specs

  • Scalability
    MongoDB offers horizontal scaling through sharding, allowing it to handle large volumes of data and enabling distributed computing.
  • Flexible Schema
    It allows for a flexible schema design using BSON (Binary JSON), making it easier to iterate and change application data models.
  • High Performance
    MongoDB is optimized for read and write throughput, making it suitable for real-time applications.
  • Rich Query Language
    Supports a rich and expressive query language that allows for efficient querying and analytics.
  • Built-in Replication
    Provides robust replication mechanisms for high availability and redundancy.
  • Geospatial Indexing
    Offers powerful geospatial indexing capabilities, useful for location-based applications.
  • Aggregation Framework
    Enables complex data manipulations and transformations using the aggregation pipeline framework.
  • Cross-Platform
    Works on multiple operating systems, enhancing its versatility and deployment options.

Possible disadvantages of MongoDB

  • Memory Usage
    MongoDB can consume a large amount of memory due to its use of memory-mapped files, which may be a concern for some applications.
  • Complex Transactions
    While MongoDB supports ACID transactions, they can be more complex to implement and less efficient compared to traditional relational databases.
  • Data Redundancy
    The flexible schema design can lead to data redundancy and increased storage costs if not managed carefully.
  • Limited Joins
    Joins are supported but can be less efficient and more limited compared to relational databases, affecting complex relational data querying.
  • Indexing Overhead
    Extensive indexing can introduce overhead and impact performance, especially during write operations.
  • Learning Curve
    Requires a different mindset and understanding compared to traditional relational databases, which can present a learning curve for new users.
  • Lacks Mature Analytical Tools
    The ecosystem for analytical tools around MongoDB is not as mature as those for traditional relational databases, which might limit advanced analytics capabilities.
  • Cost
    The cost of using MongoDB's cloud services (MongoDB Atlas) can be high, especially for large-scale deployments.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Analysis of MongoDB

Overall verdict

  • MongoDB is generally regarded as a good database solution for applications needing flexibility, scalability, and fast development times. However, it may not be the best choice for applications requiring complex transactions or where ACID compliance is critical, as it originally prioritized availability over consistency. Recent improvements, including multi-document transactions, have addressed some concerns, making it more versatile.

Why this product is good

  • MongoDB is considered a good choice for certain types of applications due to its flexible schema design, scalability, horizontal scaling capabilities, and ease of use for developers who require rapid development cycles. It supports a wide range of data types and allows for full-text search, geospatial queries, and aggregation operations. MongoDB's document-oriented storage makes it well-suited for handling large volumes of unstructured data. Its robust ecosystem, including Atlas for cloud deployments, adds to its appeal by offering automated scaling, backups, and distributed architecture.

Recommended for

  • Applications requiring high scalability and performance with unstructured data
  • Real-time analytics and big data applications
  • Web and mobile applications needing rapid development and flexible data models
  • Projects that benefit from cloud-native solutions with managed services

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

MongoDB videos

+ Add

MySQL vs MongoDB

More videos:

  • Review - The Good and Bad of MongoDB
  • Review - what is mongoDB

Category Popularity

0-100% (relative to tawk.to and MongoDB)

tawk.to

MongoDB

Customer Support
100 100%
Customer Support
0% 0
Databases
0 0%
Databases
100% 100
Live Chat
100 100%
Live Chat
0% 0
NoSQL Databases
0 0%
NoSQL Databases
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and MongoDB

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

MongoDB Reviews

10 Top Firebase Alternatives to Ignite Your Development in 2024
MongoDB’s superpower lies in its flexibility. Its document-based model lets you store data in a free-form, schema-less way, making it adaptable to evolving application needs. Need to add a new field or change the structure of your data? No problem, MongoDB handles it with ease.
Source: genezio.com
Top 7 Firebase Alternatives for App Development in 2024
MongoDB Realm provides a robust alternative to Firebase, especially for apps requiring a flexible data model. Key features include:
Source: signoz.io
Announcing FerretDB 1.0 GA - a truly Open Source MongoDB alternative
MongoDB is no longer open source. We want to bring MongoDB database workloads back to its open source roots. We are enabling PostgreSQL and other database backends to run MongoDB workloads, retaining the opportunities provided by the existing ecosystem around MongoDB.
Source: blog.ferretdb.io
16 Top Big Data Analytics Tools You Should Know About
The database added a new feature to its list of attributes called MongoDB Atlas. It is a global cloud database technology that allows to deploy a fully managed MongoDB across AWS, Google Cloud, and Azure with its built-in automation for resource, workload optimization and to reduce the time required to handle the database.
Source: www.analytixlabs.co.in
9 Best MongoDB alternatives in 2019
MongoDB is an open source NoSQL DBMS which uses a document-oriented database model. It supports various forms of data. However, in MongoDB data consumption is high due to de-normalization.
Source: www.guru99.com

Social recommendations and mentions

Based on our record, tawk.to should be more popular than MongoDB. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
View more

MongoDB mentions (18)

  • Creating AI Memories using Rig & MongoDB
    In this article, we’ll build a CLI tool using the Rig AI framework and MongoDB for retrieval-augmented generation (RAG). This tool will store summarized conversations in a database and retrieve them when needed, enabling the AI to maintain context over time. - Source: dev.to / 3 months ago
  • The Adventures of Blink S2e2: Database, Contained
    Have a Mongo database holding the various phrases we're going to use and potentially configuration data for the frontend as well. - Source: dev.to / 10 months ago
  • Introducing Perseid: The Product-oriented JS framework
    It's also worth mentioning that Perseid provides out-of-the-box support for React, VueJS, Svelte, MongoDB, MySQL, PostgreSQL, Express and Fastify. - Source: dev.to / 9 months ago
  • DocumentDB Elastic Cluster Pricing
    Does anyone know if the most basic Elastic Cluster instance of DocumentDB carries any monthly fixed cost or is it just on-demand cost? Another words if I run like 10,000 queries against the DB per month, what kind of bill would I expect? This is for a super small app. I am currently using mongodb free tier , but want to migrate everything to AWS. Can't seem to find a straight answer to the pricing question. Source: over 2 years ago
  • I wrote some scripts for converting the UTZOO Usenet archive to a Mongo Database
    You can use either MongoDB.com's dashboard (if you host a remote database) or Mongo Compass to run queries on the data or you can modify the express middleware with your own queries. I'm still working on the API, so it's not very robust yet. I will update this when it is. Source: over 2 years ago
View more

What are some alternatives?

When comparing tawk.to and MongoDB, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Redis - Redis is an open source in-memory data structure project implementing a distributed, in-memory key-value database with optional durability.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

PostgreSQL - PostgreSQL is a powerful, open source object-relational database system.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MySQL - The world's most popular open source database

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