Software Alternatives, Accelerators & Startups

tawk.to VS CaseFox

Compare tawk.to VS CaseFox and see what are their differences

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

CaseFox logo CaseFox

Web-based legal software for law firms and lawyers that has timekeeping, legal billing, expense tracking, time billing, trust accounting, case management, and many more features.
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • CaseFox Landing page
    Landing page //
    2023-10-16
  • CaseFox CaseFox Dashboard
    CaseFox Dashboard //
    2024-05-30

CaseFox is a cloud-based legal billing and case management software for attorneys, CPAs, consultants, investigators, and other legal professionals which helps law firms with the most vital features such as case, client and document management, timekeeping and expense tracking, billing and payments, client intake form and many more. When it comes to integrations, CaseFox integrates with the top legal softwares such as PayPal, LawPay, Quickbooks, Xero, DropBox, Drive, G- Suite, Box, Office 365, Calendar and many more.

tawk.to

Website
tawk.to
Pricing URL
-
$ Details
-
Platforms
-

CaseFox

$ Details
freemium $39.0 / Monthly ($39/user/month, Unlimited cases, 10 GB storage, SMS timekeeping)
Platforms
iOS Google Chrome Android Safari Mac Windows
Startup details
Country
United States
State
California
City
Milpitas
Employees
10 - 19

tawk.to videos

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

CaseFox videos

CaseFox - Legal Billing & Case Management Software Overview

More videos:

  • Review - CaseFox Review: Best Legal Case Management Software
  • Demo - CaseFox Demo Video
  • Review - CaseFox Legal Billing Software

Category Popularity

0-100% (relative to tawk.to and CaseFox)
Customer Support
100 100%
0% 0
Legal Automation
0 0%
100% 100
Live Chat
100 100%
0% 0
Legal Case Management Software

Questions and Answers

As answered by people managing tawk.to and CaseFox.

What makes your product unique?

CaseFox's answer:

CaseFox - Legal Billing Software stands out for several reasons, making it a popular choice among legal professionals:

1. User-Friendly Interface: CaseFox is designed with a simple and intuitive interface, which makes it easy for legal professionals to navigate and use without extensive training.

2. Comprehensive Billing Features: It offers robust billing capabilities, including time tracking, expense management, invoice generation, and payment processing. These features are tailored to meet the specific needs of legal practitioners.

3. Integration Capabilities: CaseFox integrates seamlessly with various third-party applications such as QuickBooks, Google Drive, Dropbox, and more. This allows for efficient data synchronization and workflow management.

4. Client Management: The software includes comprehensive client management tools, enabling users to maintain detailed records, track case progress, and manage client communications effectively.

5. Flexible Pricing Plans: CaseFox offers flexible pricing plans, including a free tier for solo practitioners and small firms. This makes it accessible to a wide range of users with different budget constraints.

6. Security and Compliance: The platform ensures data security and complies with industry standards such as GDPR and HIPAA, providing peace of mind to users regarding the confidentiality and integrity of their data.

7. Customizable Invoicing: Users can create customized invoices that align with their firm’s branding and specific client requirements, enhancing professionalism and client satisfaction.

8. Reporting and Analytics: CaseFox provides detailed reports and analytics on various aspects of legal practice, such as billing, productivity, and case management, aiding in informed decision-making.

9. Cloud-Based Access: Being a cloud-based solution, CaseFox allows users to access their data from anywhere, at any time, which is particularly useful for remote work and on-the-go legal professionals.

10. Client Portal: The software includes a client portal where clients can view invoices, make payments, and communicate with their attorneys, improving transparency and client engagement.

11. Support and Training: CaseFox offers excellent customer support and provides extensive resources for training, including tutorials, webinars, and a knowledge base.

12. Competitive Pricing: CaseFox offers competitive pricing compared to other legal billing software in the market. With transparent pricing plans and the option for a free tier for solo practitioners and small firms, CaseFox ensures affordability without compromising on quality or features. This makes it an attractive choice for legal professionals looking for cost-effective solutions to streamline their billing and practice management processes.

Why should a person choose your product over its competitors?

CaseFox's answer:

Choosing CaseFox legal billing software over its competitors offers several compelling advantages:

1. User-Friendly Interface: CaseFox boasts an intuitive interface that minimizes the learning curve, allowing users to navigate the software effortlessly and focus on their legal work rather than grappling with complex systems.

2. Comprehensive Features: From time tracking and expense management to invoicing and reporting, CaseFox offers a comprehensive suite of features tailored specifically for legal professionals, ensuring all aspects of billing and practice management are covered efficiently.

3. Integration Capabilities: With seamless integration with popular applications like QuickBooks, Google Drive, and Dropbox, CaseFox enhances workflow efficiency by allowing users to sync data effortlessly across platforms.

4. Affordable Pricing: CaseFox stands out with its competitive pricing plans, including a free tier suitable for solo practitioners and small firms. This affordability makes it accessible to a wide range of legal professionals without sacrificing quality or essential features.

5. Cloud-Based Accessibility: As a cloud-based solution, CaseFox enables users to access their data anytime, anywhere, facilitating remote work and enhancing flexibility for legal professionals on the go.

6. Robust Security Measures: With a strong emphasis on data security and compliance with industry standards such as GDPR and HIPAA, CaseFox provides peace of mind to users regarding the confidentiality and integrity of their sensitive legal data.

7. Excellent Customer Support: CaseFox is known for its responsive customer support team, providing timely assistance and resources to address any queries or issues users may encounter, ensuring a smooth user experience.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and CaseFox

tawk.to Reviews

alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

CaseFox Reviews

The Best MyCase Alternative With Pricing – Comparison Table
Pricing is a factor where yet again CaseFox outshines MyCase. Because of the flat and affordable pricing, CaseFox becomes a MyCase alternative. CaseFox not only has paid for legal services, but it is also a free case management software. The legal industry has a wide variety of legal case management software, but most of them have pricing models. You will only find a handful...
Source: weblyword.com
Elevate Your Legal Technology: A Guide to Finding CARET Legal (Zola Suite) Alternative
CaseFox is a legal billing software that understands the importance of powerful customer support. This legal billing software emphasizes offering the top-notch customer service to all its clients. No matter which plan of CaseFox you are using, you will get the best customer service with all its plans. You can receive customer service 24*7. CaseFox offers customer support...
Source: weblyword.com
Top Alternative to CosmoLex: Leading Law Practice Management Software Solution
CaseFox has affordable and competitive pricing. If you are a solo practitioner with less caseload, then you can leverage the free plan of CaseFox. For solo practitioners CaseFox is a free case management software. This plan has everything that the paid plan of CaseFox offers. CaseFox has one flat pricing and offers all the features within that price. CaseFox has one pro plan...
Source: weblyword.com

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: 12 months ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 1 year ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 1 year ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 1 year ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 1 year ago
View more

CaseFox mentions (0)

We have not tracked any mentions of CaseFox yet. Tracking of CaseFox recommendations started around Mar 2021.

What are some alternatives?

When comparing tawk.to and CaseFox, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RTG Bills - Billing Made Easy: RTG Bills is software for legal billing and time tracking; for attorneys in law firms and sole practitioners; lawyer billing and accounting software; trust accounting

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Clio - Clio provides a full suite of web-based practice management tools targeted specifically at the administrative needs of sole practitioners and small firms.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LawTrust - LawTrust is a trust account accounting software designed primarily for lawyers. Easily maintain your office trust account. We keep the auditors at bay.