Software Alternatives, Accelerators & Startups

CaseFox VS LiveChat

Compare CaseFox VS LiveChat and see what are their differences

CaseFox logo CaseFox

Web-based legal software for law firms and lawyers that has timekeeping, legal billing, expense tracking, time billing, trust accounting, case management, and many more features.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • CaseFox Landing page
    Landing page //
    2023-10-16
  • CaseFox CaseFox Dashboard
    CaseFox Dashboard //
    2024-05-30

CaseFox is a cloud-based legal billing and case management software for attorneys, CPAs, consultants, investigators, and other legal professionals which helps law firms with the most vital features such as case, client and document management, timekeeping and expense tracking, billing and payments, client intake form and many more. When it comes to integrations, CaseFox integrates with the top legal softwares such as PayPal, LawPay, Quickbooks, Xero, DropBox, Drive, G- Suite, Box, Office 365, Calendar and many more.

  • LiveChat Landing page
    Landing page //
    2023-06-16

CaseFox

$ Details
freemium $39.0 / Monthly ($39/user/month, Unlimited cases, 10 GB storage, SMS timekeeping)
Platforms
iOS Google Chrome Android Safari Mac Windows
Release Date
-
Startup details
Country
United States
State
California
City
Milpitas
Employees
10 - 19

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

CaseFox videos

CaseFox - Legal Billing & Case Management Software Overview

More videos:

  • Review - CaseFox Review: Best Legal Case Management Software
  • Demo - CaseFox Demo Video
  • Review - CaseFox Legal Billing Software

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to CaseFox and LiveChat)
Legal Automation
100 100%
0% 0
Customer Support
0 0%
100% 100
Legal Case Management Software
Live Chat
0 0%
100% 100

Questions and Answers

As answered by people managing CaseFox and LiveChat.

What makes your product unique?

CaseFox's answer

CaseFox - Legal Billing Software stands out for several reasons, making it a popular choice among legal professionals:

1. User-Friendly Interface: CaseFox is designed with a simple and intuitive interface, which makes it easy for legal professionals to navigate and use without extensive training.

2. Comprehensive Billing Features: It offers robust billing capabilities, including time tracking, expense management, invoice generation, and payment processing. These features are tailored to meet the specific needs of legal practitioners.

3. Integration Capabilities: CaseFox integrates seamlessly with various third-party applications such as QuickBooks, Google Drive, Dropbox, and more. This allows for efficient data synchronization and workflow management.

4. Client Management: The software includes comprehensive client management tools, enabling users to maintain detailed records, track case progress, and manage client communications effectively.

5. Flexible Pricing Plans: CaseFox offers flexible pricing plans, including a free tier for solo practitioners and small firms. This makes it accessible to a wide range of users with different budget constraints.

6. Security and Compliance: The platform ensures data security and complies with industry standards such as GDPR and HIPAA, providing peace of mind to users regarding the confidentiality and integrity of their data.

7. Customizable Invoicing: Users can create customized invoices that align with their firm’s branding and specific client requirements, enhancing professionalism and client satisfaction.

8. Reporting and Analytics: CaseFox provides detailed reports and analytics on various aspects of legal practice, such as billing, productivity, and case management, aiding in informed decision-making.

9. Cloud-Based Access: Being a cloud-based solution, CaseFox allows users to access their data from anywhere, at any time, which is particularly useful for remote work and on-the-go legal professionals.

10. Client Portal: The software includes a client portal where clients can view invoices, make payments, and communicate with their attorneys, improving transparency and client engagement.

11. Support and Training: CaseFox offers excellent customer support and provides extensive resources for training, including tutorials, webinars, and a knowledge base.

12. Competitive Pricing: CaseFox offers competitive pricing compared to other legal billing software in the market. With transparent pricing plans and the option for a free tier for solo practitioners and small firms, CaseFox ensures affordability without compromising on quality or features. This makes it an attractive choice for legal professionals looking for cost-effective solutions to streamline their billing and practice management processes.

Why should a person choose your product over its competitors?

CaseFox's answer

Choosing CaseFox legal billing software over its competitors offers several compelling advantages:

1. User-Friendly Interface: CaseFox boasts an intuitive interface that minimizes the learning curve, allowing users to navigate the software effortlessly and focus on their legal work rather than grappling with complex systems.

2. Comprehensive Features: From time tracking and expense management to invoicing and reporting, CaseFox offers a comprehensive suite of features tailored specifically for legal professionals, ensuring all aspects of billing and practice management are covered efficiently.

3. Integration Capabilities: With seamless integration with popular applications like QuickBooks, Google Drive, and Dropbox, CaseFox enhances workflow efficiency by allowing users to sync data effortlessly across platforms.

4. Affordable Pricing: CaseFox stands out with its competitive pricing plans, including a free tier suitable for solo practitioners and small firms. This affordability makes it accessible to a wide range of legal professionals without sacrificing quality or essential features.

5. Cloud-Based Accessibility: As a cloud-based solution, CaseFox enables users to access their data anytime, anywhere, facilitating remote work and enhancing flexibility for legal professionals on the go.

6. Robust Security Measures: With a strong emphasis on data security and compliance with industry standards such as GDPR and HIPAA, CaseFox provides peace of mind to users regarding the confidentiality and integrity of their sensitive legal data.

7. Excellent Customer Support: CaseFox is known for its responsive customer support team, providing timely assistance and resources to address any queries or issues users may encounter, ensuring a smooth user experience.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CaseFox and LiveChat

CaseFox Reviews

The Best MyCase Alternative With Pricing – Comparison Table
Pricing is a factor where yet again CaseFox outshines MyCase. Because of the flat and affordable pricing, CaseFox becomes a MyCase alternative. CaseFox not only has paid for legal services, but it is also a free case management software. The legal industry has a wide variety of legal case management software, but most of them have pricing models. You will only find a handful...
Source: weblyword.com
Elevate Your Legal Technology: A Guide to Finding CARET Legal (Zola Suite) Alternative
CaseFox is a legal billing software that understands the importance of powerful customer support. This legal billing software emphasizes offering the top-notch customer service to all its clients. No matter which plan of CaseFox you are using, you will get the best customer service with all its plans. You can receive customer service 24*7. CaseFox offers customer support...
Source: weblyword.com
Top Alternative to CosmoLex: Leading Law Practice Management Software Solution
CaseFox has affordable and competitive pricing. If you are a solo practitioner with less caseload, then you can leverage the free plan of CaseFox. For solo practitioners CaseFox is a free case management software. This plan has everything that the paid plan of CaseFox offers. CaseFox has one flat pricing and offers all the features within that price. CaseFox has one pro plan...
Source: weblyword.com

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CaseFox mentions (0)

We have not tracked any mentions of CaseFox yet. Tracking of CaseFox recommendations started around Mar 2021.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

What are some alternatives?

When comparing CaseFox and LiveChat, you can also consider the following products

RTG Bills - Billing Made Easy: RTG Bills is software for legal billing and time tracking; for attorneys in law firms and sole practitioners; lawyer billing and accounting software; trust accounting

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Clio - Clio provides a full suite of web-based practice management tools targeted specifically at the administrative needs of sole practitioners and small firms.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LawTrust - LawTrust is a trust account accounting software designed primarily for lawyers. Easily maintain your office trust account. We keep the auditors at bay.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!