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tawk.to VS Apache Kafka

Compare tawk.to VS Apache Kafka and see what are their differences

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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Apache Kafka logo Apache Kafka

Apache Kafka is an open-source message broker project developed by the Apache Software Foundation written in Scala.
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • Apache Kafka Landing page
    Landing page //
    2022-10-01

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Apache Kafka features and specs

  • High Throughput
    Kafka is capable of handling thousands of messages per second due to its distributed architecture, making it suitable for applications that require high throughput.
  • Scalability
    Kafka can easily scale horizontally by adding more brokers to a cluster, making it highly scalable to serve increased loads.
  • Fault Tolerance
    Kafka has built-in replication, ensuring that data is replicated across multiple brokers, providing fault tolerance and high availability.
  • Durability
    Kafka ensures data durability by writing data to disk, which can be replicated to other nodes, ensuring data is not lost even if a broker fails.
  • Real-time Processing
    Kafka supports real-time data streaming, enabling applications to process and react to data as it arrives.
  • Decoupling of Systems
    Kafka acts as a buffer and decouples the production and consumption of messages, allowing independent scaling and management of producers and consumers.
  • Wide Ecosystem
    The Kafka ecosystem includes various tools and connectors such as Kafka Streams, Kafka Connect, and KSQL, which enrich the functionality of Kafka.
  • Strong Community Support
    Kafka has strong community support and extensive documentation, making it easier for developers to find help and resources.

Possible disadvantages of Apache Kafka

  • Complex Setup and Management
    Kafka's distributed nature can make initial setup and ongoing management complex, requiring expert knowledge and significant administrative effort.
  • Operational Overhead
    Running Kafka clusters involves additional operational overhead, including hardware provisioning, monitoring, tuning, and scaling.
  • Latency Sensitivity
    Despite its high throughput, Kafka may experience increased latency in certain scenarios, especially when configured for high durability and consistency.
  • Learning Curve
    The concepts and architecture of Kafka can be difficult for new users to grasp, leading to a steep learning curve.
  • Hardware Intensive
    Kafka's performance characteristics often require dedicated and powerful hardware, which can be costly to procure and maintain.
  • Dependency Management
    Managing Kafka's dependencies and ensuring compatibility between versions of Kafka, Zookeeper, and other ecosystem tools can be challenging.
  • Limited Support for Small Messages
    Kafka is optimized for large throughput and can be inefficient for applications that require handling a lot of small messages, where overhead can become significant.
  • Operational Complexity for Small Teams
    Smaller teams might find the operational complexity and maintenance burden of Kafka difficult to manage without a dedicated operations or DevOps team.

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Apache Kafka videos

+ Add

Apache Kafka Tutorial | What is Apache Kafka? | Kafka Tutorial for Beginners | Edureka

More videos:

  • Review - Apache Kafka - Getting Started - Kafka Multi-node Cluster - Review Properties
  • Review - 4. Apache Kafka Fundamentals | Confluent Fundamentals for Apache Kafka®
  • Review - Apache Kafka in 6 minutes
  • Review - Apache Kafka Explained (Comprehensive Overview)
  • Review - 2. Motivations and Customer Use Cases | Apache Kafka Fundamentals

Category Popularity

0-100% (relative to tawk.to and Apache Kafka)

tawk.to

Apache Kafka

Customer Support
100 100%
Customer Support
0% 0
Stream Processing
0 0%
Stream Processing
100% 100
Live Chat
100 100%
Live Chat
0% 0
Data Integration
0 0%
Data Integration
100% 100

User comments

Share your experience with using tawk.to and Apache Kafka. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and Apache Kafka

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Apache Kafka Reviews

Best ETL Tools: A Curated List
Debezium is an open-source Change Data Capture (CDC) tool that originated from RedHat. It leverages Apache Kafka and Kafka Connect to enable real-time data replication from databases. Debezium was partly inspired by Martin Kleppmann’s "Turning the Database Inside Out" concept, which emphasized the power of the CDC for modern data pipelines.
Source: estuary.dev
Best message queue for cloud-native apps
If you take the time to sort out the history of message queues, you will find a very interesting phenomenon. Most of the currently popular message queues were born around 2010. For example, Apache Kafka was born at LinkedIn in 2010, Derek Collison developed Nats in 2010, and Apache Pulsar was born at Yahoo in 2012. What is the reason for this?
Source: docs.vanus.ai
Are Free, Open-Source Message Queues Right For You?
Apache Kafka is a highly scalable and robust messaging queue system designed by LinkedIn and donated to the Apache Software Foundation. It's ideal for real-time data streaming and processing, providing high throughput for publishing and subscribing to records or messages. Kafka is typically used in scenarios that require real-time analytics and monitoring, IoT applications,...
Source: blog.iron.io
10 Best Open Source ETL Tools for Data Integration
It is difficult to anticipate the exact demand for open-source tools in 2023 because it depends on various factors and emerging trends. However, open-source solutions such as Kubernetes for container orchestration, TensorFlow for machine learning, Apache Kafka for real-time data streaming, and Prometheus for monitoring and observability are expected to grow in prominence in...
Source: testsigma.com
11 Best FREE Open-Source ETL Tools in 2024
Apache Kafka is an Open-Source Data Streaming Tool written in Scala and Java. It publishes and subscribes to a stream of records in a fault-tolerant manner and provides a unified, high-throughput, and low-latency platform to manage data.
Source: hevodata.com

Social recommendations and mentions

Based on our record, Apache Kafka should be more popular than tawk.to. It has been mentiond 143 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: almost 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: about 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
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Apache Kafka mentions (143)

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What are some alternatives?

When comparing tawk.to and Apache Kafka, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RabbitMQ - RabbitMQ is an open source message broker software.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Apache ActiveMQ - Apache ActiveMQ is an open source messaging and integration patterns server.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

StatCounter - StatCounter is a simple but powerful real-time web analytics service that helps you track, analyse and understand your visitors so you can make good decisions to become more successful online.

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