Software Alternatives, Accelerators & Startups

Tara AI VS HelpScout

Compare Tara AI VS HelpScout and see what are their differences

Tara AI logo Tara AI

Define, plan & track mission-critical product updates, in one place.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Tara AI Landing page
    Landing page //
    2023-04-09

Agile, made easy. One workspace for your team's docs, sprints and tasks, synced to Github, or Gitlab. Tara AI is the simplest product development tool, designed for teams moving rapidly. Free for developers and teams. Now, with API access.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Tara AI

Website
tara.ai
$ Details
freemium $7.0 / Monthly ((Premium Annual Plan))
Platforms
Web
Release Date
2020 April

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-

Tara AI features and specs

  • API Access: Yes
  • GitHub integration: Yes
  • Slack Integrations: Yes
  • GitLab integration: Yes
  • Sprint board: Yes
  • Task management: Yes
  • Task Board View: Yes
  • Team Management: Yes
  • Daily Status Tracking: Yes
  • Progress Tracking: Yes
  • Release cycle tracking: Yes

HelpScout features and specs

No features have been listed yet.

Tara AI videos

How To Get Started With Tara AI

More videos:

  • Review - Neil Matthew: Why Placenote Uses Tara AI
  • Review - Aaron Podolny: Why Cursive.io Uses Tara

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Tara AI and HelpScout)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tara AI and HelpScout

Tara AI Reviews

  1. Easy agile, made for teams

    The UI is so clean, it makes it desirable to use. Reporting is very easy to understand - without any of the complexity that comes with creating reports (like in Jira). I like that it has an opinion - it’s built around agile’s best practices. Easy to reprioritize in between sprints, and the sprint board is easy to understand so it’s great for first time agile teams.

    🏁 Competitors: Jira, Asana, Trello, Wrike, monday.com
    👍 Pros:    Sprint focused|Easy to use|Information is easily accessible|Easy integration|Unlimited users|No sign up cost|Great customer support|Automation and custom functions|Slack integration
    👎 Cons:    No mobile app atm|Occasional bugs
  2. More time doing stuff that actually matters

    My team has always worked adhoc on everything without properly using a project management tool. Once we adapted our workflow to Tara, it worked wonders for our organization. Tasks are easily grouped under umbrellas (Requirements, i.e. Epics in Jira) and everything is so visual that it's never painful to actually manage your tasks. Sprints make it easy to see what you need to get done this week, and we run daily standups using that view.

    Highly recommend Tara to smaller teams that just need to focus on getting stuff done.

    👍 Pros:    User friendly interface|Great set of functions

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Tara AI should be more popular than HelpScout. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tara AI mentions (4)

  • Tell HN: Atlassian is blackmailing me with my company's shadow IT
    I have not used it personally, but Tara [0] would be another (free) alternative to Jira. [0] https://tara.ai. - Source: Hacker News / 8 months ago
  • free-for.dev
    Tara AI — Simple sprint management service. Free plan has unlimited tasks, sprints and workspaces, with no user limits. - Source: dev.to / over 1 year ago
  • I was going to quit and my coworker just put in her two weeks
    Great advice overall, but I would centralize this list in an app dashboard, e.g., Tara.ai, Azure DevOps, Jira, etc., and automate the outbound updates to the C-suite douche patrol. Source: about 2 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Tara AI — Simple sprint management service. Free plan has unlimited tasks, sprints and workspaces, with no user limits. - Source: dev.to / almost 3 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Tara AI and HelpScout, you can also consider the following products

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!