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Systrack VS Jira Service Desk

Compare Systrack VS Jira Service Desk and see what are their differences

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AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
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Systrack logo Systrack

Digital experience monitoring solution for IT

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Systrack Landing page
    Landing page //
    2023-08-24

SysTrack is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. Directly from the workspace, SysTrack captures data such as CPU, RAM, memory, and other 10,000+ data points. These are then analyzed by SysTrack and used by IT in countless ways that lower costs and optimize operations including: lowering the amount of help desk tickets, identifying over and under-provisioning, reducing time to resolution, tracking SLA performance, measuring the performance of rollouts, and so much more.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Systrack

Website
lakesidesoftware.com
$ Details
paid Free Trial
Platforms
Windows Mac OSX Linux Android Chrome OS
Release Date
1997 September
Edit details

Jira Service Desk

Website
atlassian.com
$ Details
-
Platforms
-
Release Date
-
Edit details

Systrack videos

+ Add

What is SysTrack?

More videos:

  • Demo - SysTrack Integration for Windows Virtual Desktop | Demo
  • Review - Application Performance Management in SysTrack

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Systrack and Jira Service Desk)

Systrack

Jira Service Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Performance Monitoring
100 100%
Performance Monitoring
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Systrack and Jira Service Desk

Systrack Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Systrack and Jira Service Desk, you can also consider the following products

Nexthink - Nexthink provides solution to turn end-user feedback into actionable intelligence to improve business productivity.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ControlUp - ControlUp is a computer management & monitoring platform for managing Windows servers, workstations and user sessions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

uberAgent - uberAgent easily answers questions like the following: Why are my logons taking so long? Which backend server slows down our sessions? Which apps are being run by our users? What causes web app page load delays?

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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