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Systrack VS Freshservice

Compare Systrack VS Freshservice and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Systrack logo Systrack

Digital experience monitoring solution for IT

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Systrack Landing page
    Landing page //
    2023-08-24

SysTrack is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. Directly from the workspace, SysTrack captures data such as CPU, RAM, memory, and other 10,000+ data points. These are then analyzed by SysTrack and used by IT in countless ways that lower costs and optimize operations including: lowering the amount of help desk tickets, identifying over and under-provisioning, reducing time to resolution, tracking SLA performance, measuring the performance of rollouts, and so much more.

  • Freshservice Landing page
    Landing page //
    2023-06-09

Systrack

Website
lakesidesoftware.com
Pricing URL
-
$ Details
paid Free Trial
Platforms
Windows Mac OSX Linux Android Chrome OS
Release Date
1997 September
Edit details

Freshservice

Website
freshservice.com
Pricing URL
Official Freshservice Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Systrack videos

+ Add

What is SysTrack?

More videos:

  • Demo - SysTrack Integration for Windows Virtual Desktop | Demo
  • Review - Application Performance Management in SysTrack

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Systrack and Freshservice)

Systrack

Freshservice

Monitoring Tools
11 11%
Monitoring Tools
89% 89
Project Management
0 0%
Project Management
100% 100
Performance Monitoring
100 100%
Performance Monitoring
0% 0
Log Management
100 100%
Log Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Systrack and Freshservice

Systrack Reviews

We have no reviews of Systrack yet.
Be the first one to post

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Systrack mentions (0)

We have not tracked any mentions of Systrack yet. Tracking of Systrack recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Systrack and Freshservice, you can also consider the following products

Nexthink - Nexthink provides solution to turn end-user feedback into actionable intelligence to improve business productivity.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

ControlUp - ControlUp is a computer management & monitoring platform for managing Windows servers, workstations and user sessions.

Redmine - Flexible project management web application

uberAgent - uberAgent easily answers questions like the following: Why are my logons taking so long? Which backend server slows down our sessions? Which apps are being run by our users? What causes web app page load delays?

Basecamp - A simple and elegant project management system.

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