Software Alternatives & Reviews

Symantec IT Management Suite VS Jira Service Desk

Compare Symantec IT Management Suite VS Jira Service Desk and see what are their differences

Symantec IT Management Suite logo Symantec IT Management Suite

Symantec IT Management Suite securely manage all the endpoints, deploy new devices and apps, manage software licenses, and remediate vulnerabilities.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Symantec IT Management Suite Landing page
    Landing page //
    2023-07-08
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Symantec IT Management Suite videos

Demo of Real-time Endpoint Management Using Symantec IT Management Suite

More videos:

  • Review - Symantec IT Management Suite Architecture Best Practices
  • Review - Symantec IT Management Suite Troubleshooting

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Symantec IT Management Suite and Jira Service Desk)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
IT Management
100 100%
0% 0
Project Management
7 7%
93% 93

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Symantec IT Management Suite and Jira Service Desk

Symantec IT Management Suite Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing Symantec IT Management Suite and Jira Service Desk, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Goverlan - Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VMware vCenter - VMware vCenter Server provides a centralized platform for managing your VMware vSphere environments.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

System Center Configuration Manager - Simplify your datacenter and IT management for increased agility and performance with Microsoft System Center 2016.