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Symantec IT Management Suite VS Freshservice

Compare Symantec IT Management Suite VS Freshservice and see what are their differences

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Symantec IT Management Suite logo Symantec IT Management Suite

Symantec IT Management Suite securely manage all the endpoints, deploy new devices and apps, manage software licenses, and remediate vulnerabilities.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Symantec IT Management Suite Landing page
    Landing page //
    2023-07-08
  • Freshservice Landing page
    Landing page //
    2023-06-09

Symantec IT Management Suite videos

+ Add

Demo of Real-time Endpoint Management Using Symantec IT Management Suite

More videos:

  • Review - Symantec IT Management Suite Architecture Best Practices
  • Review - Symantec IT Management Suite Troubleshooting

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Symantec IT Management Suite and Freshservice)

Symantec IT Management Suite

Freshservice

Monitoring Tools
6 6%
Monitoring Tools
94% 94
Project Management
2 2%
Project Management
98% 98
IT Management
5 5%
IT Management
95% 95
Task Management
100 100%
Task Management
0% 0

User comments

Share your experience with using Symantec IT Management Suite and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Symantec IT Management Suite and Freshservice

Symantec IT Management Suite Reviews

We have no reviews of Symantec IT Management Suite yet.
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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Symantec IT Management Suite mentions (0)

We have not tracked any mentions of Symantec IT Management Suite yet. Tracking of Symantec IT Management Suite recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Symantec IT Management Suite and Freshservice, you can also consider the following products

Goverlan - Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

VMware vCenter - VMware vCenter Server provides a centralized platform for managing your VMware vSphere environments.

Redmine - Flexible project management web application

System Center Configuration Manager - Simplify your datacenter and IT management for increased agility and performance with Microsoft System Center 2016.

Basecamp - A simple and elegant project management system.

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