Based on our record, Freshservice should be more popular than SYDI. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Sydi is an open-source tool that assists with documenting your network. It collects data from servers and network equipment and then generates a report that is intended to serve as a foundation to more-easily create good documentation. Pc_load_letter_in_sd adds, "It's an older tool, but it's always been a favorite of mine.". Source: about 1 year ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
FusionInventory - Fork of the OCS Inventory project that enables users to inventory their IT assets.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Open-AudIT - Open-AudIT is a network auditing application.
Redmine - Flexible project management web application
opsi.org - opsi is an Client Management System for Windows and Linux clients based on Linux servers.
Basecamp - A simple and elegant project management system.