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Freshservice VS Open-AudIT

Compare Freshservice VS Open-AudIT and see what are their differences

SysAid
SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. featured
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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Open-AudIT logo Open-AudIT

Open-AudIT is a network auditing application.
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Open-AudIT Landing page
    Landing page //
    2021-09-25

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Open-AudIT features and specs

  • Comprehensive Asset Discovery
    Open-AudIT provides extensive asset discovery capabilities, allowing organizations to automatically detect and manage devices on their network, leading to improved inventory management.
  • Open Source Flexibility
    Being open-source, Open-AudIT allows users to modify the software to fit their specific needs, offering high customization and community-driven enhancements.
  • Cost-Effective
    With its open-source nature, Open-AudIT can be a cost-effective solution for IT asset management, especially suitable for organizations with limited budgets.
  • Detailed Reporting
    The tool offers robust reporting features, enabling detailed insights into hardware and software configurations across the network, which aids in compliance and decision-making.
  • Cross-Platform Support
    Open-AudIT supports various operating systems including Windows, Linux, and macOS, providing flexibility in managing diverse environments.

Possible disadvantages of Open-AudIT

  • Complex Setup
    The initial setup and configuration of Open-AudIT can be complex and time-consuming, potentially requiring advanced technical skills to properly implement.
  • Limited Support
    As an open-source project, Open-AudIT may have limited official support, primarily relying on community forums which can lead to slower resolution times for issues.
  • User Interface
    The user interface of Open-AudIT is considered less intuitive compared to some commercial alternatives, which might affect ease of use for less technical users.
  • Scalability Concerns
    While suitable for small to medium-sized environments, Open-AudIT may face scalability challenges when deployed in very large or complex networks.
  • Custom Features Development
    Although the software can be modified, developing complex custom features may require significant time and coding expertise, which might not be feasible for all users.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Open-AudIT videos

+ Add

Webinar - Open-AudIT Top 10 Features and Functions Your Team Needs

More videos:

  • Review - Open-AudIT - Introducing Discovery Options
  • Review - Open-AudIT - Introduction

Category Popularity

0-100% (relative to Freshservice and Open-AudIT)

Freshservice

Open-AudIT

Project Management
100 100%
Project Management
0% 0
Monitoring Tools
87 87%
Monitoring Tools
13% 13
IT Management
100 100%
IT Management
0% 0
IT Asset Management
0 0%
IT Asset Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Open-AudIT

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Open-AudIT Reviews

We have no reviews of Open-AudIT yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

Open-AudIT mentions (0)

We have not tracked any mentions of Open-AudIT yet. Tracking of Open-AudIT recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshservice and Open-AudIT, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Lansweeper - Lansweeper discovers Windows, Linux and Mac machines in your network.

Basecamp - A simple and elegant project management system.

GLPI - GLPI is the Information Resource-Manager with an additional Administration- Interface.

Redmine - Flexible project management web application

Snipe-IT - Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.

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