Software Alternatives, Accelerators & Startups

Survey Monkey VS Zoho Forms

Compare Survey Monkey VS Zoho Forms and see what are their differences

Survey Monkey logo Survey Monkey

Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Zoho Forms logo Zoho Forms

Build and share online forms, collect useful data, and complete your workflows on the go.
  • Survey Monkey Landing page
    Landing page //
    2023-10-10
  • Zoho Forms Landing page
    Landing page //
    2023-08-29

Survey Monkey features and specs

  • Ease of Use
    SurveyMonkey offers an intuitive interface that allows users to create surveys quickly and easily, even without technical expertise.
  • Variety of Templates
    The platform provides a wide range of customizable survey templates, which can save time and ensure a professional look.
  • Advanced Analytics
    Powerful analytics tools that help users interpret data through charts, graphs, and other visualization methods.
  • Integration Capabilities
    SurveyMonkey integrates with various third-party tools and services like Google Drive, Mailchimp, and Salesforce, enhancing its usability across different platforms.
  • Mobile-Friendly
    Surveys created on SurveyMonkey are optimized for mobile devices, ensuring good performance and compatibility for respondents using smartphones or tablets.
  • Survey Logic
    Features such as skip logic, randomization, and piping help create more customized and targeted surveys.
  • 24/7 Customer Support
    SurveyMonkey provides round-the-clock customer support to assist users with any issues or queries.

Possible disadvantages of Survey Monkey

  • Cost
    The free version has limitations, and features like advanced analytics, skip logic, and white labeling require a paid subscription, which can be pricey.
  • Limited Customization
    While SurveyMonkey offers various templates and themes, the customization options can be somewhat restrictive compared to other platforms.
  • Data Ownership
    There are some concerns regarding data privacy and ownership, as SurveyMonkey retains certain rights over the data collected using their platform.
  • Response Limitations
    The free plan has limitations on the number of responses you can collect, which can be restrictive for larger surveys.
  • Complex Survey Structures
    Creating highly complex surveys with extensive logic and branching can be cumbersome and sometimes requires a steep learning curve.
  • Branding Restrictions
    The free and lower-tier plans include SurveyMonkey branding on the surveys, which may not look professional for business purposes.
  • Export Limitations
    Exporting data, especially to more advanced formats, is generally restricted to higher-tier paid plans.

Zoho Forms features and specs

  • Easy to Use
    Zoho Forms offers a user-friendly interface that allows users to create forms quickly without needing extensive technical knowledge. Its drag-and-drop builder simplifies the form creation process.
  • Integration Capabilities
    Zoho Forms integrates seamlessly with other Zoho apps and popular third-party applications, enabling smooth data transfer and process automation.
  • Customization Options
    The platform provides extensive customization options, allowing users to tailor their forms to fit specific branding and functional requirements.
  • Mobile Accessibility
    Zoho Forms offers mobile apps for both iOS and Android, enabling users to create, edit, and view forms on the go.
  • Collaboration Features
    It allows for collaborative efforts wherein multiple team members can work on forms, share responses, and manage submissions effectively.

Possible disadvantages of Zoho Forms

  • Price
    Zoho Forms might be considered on the expensive side for small businesses or individuals on a tight budget, especially if advanced features are required.
  • Learning Curve for Advanced Features
    While basic form creation is easy, advanced features and customizations might require a learning curve for some users, necessitating additional training or support.
  • Limitations in Free Version
    The free version has limited features and submission allowances, which might not be sufficient for growing businesses or larger scale operations.
  • Occasional Lag
    Some users have reported occasional lags and sluggish performance, particularly when dealing with large forms or multiple integrations.
  • Customer Support
    While customer support is available, some users have noted that response times can be slower compared to other form builders, affecting the resolution of urgent issues.

Analysis of Survey Monkey

Overall verdict

  • Overall, SurveyMonkey is a strong choice for anyone in need of a comprehensive and easy-to-use survey platform, with a variety of features that cater to different needs and scales.

Why this product is good

  • SurveyMonkey is widely regarded as a good tool for creating, distributing, and analyzing surveys due to its user-friendly interface, diverse question types, robust analytics, and integration capabilities. Users can easily design surveys with a wide range of customizable templates, collect responses seamlessly, and gain insights through detailed reports.

Recommended for

  • businesses seeking customer feedback or conducting market research
  • educational institutions gathering student or faculty feedback
  • non-profits conducting outreach or program evaluations
  • event organizers collecting attendee feedback
  • researchers conducting academic surveys

Analysis of Zoho Forms

Overall verdict

  • Yes, Zoho Forms is regarded as a reliable and effective tool for online form creation and management. It provides robust functionality while remaining accessible to both beginners and experienced users.

Why this product is good

  • Zoho Forms is generally considered a good tool for creating and managing online forms because of its user-friendly interface, comprehensive features, and integration capabilities. Users appreciate its drag-and-drop editor, ease of customization, and the ability to create complex forms with conditional logic. Furthermore, it supports various integration options with other Zoho applications and third-party services, making it a versatile solution for businesses looking to streamline their form-related processes.

Recommended for

    Zoho Forms is recommended for small to medium-sized businesses, freelancers, and teams that are looking for a simple yet powerful form builder. It is particularly beneficial for those who are already utilizing the Zoho suite of applications and want seamless integration. Additionally, it's suitable for educational institutions, event organizers, and anyone needing efficient form handling capabilities.

Survey Monkey videos

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Zoho Forms videos

What is Zoho Forms? | SuccessFULL Solutions

More videos:

  • Tutorial - Zoho Forms Basic & Advanced Fields Tutorial
  • Review - ZOHO FORMS 2021 ONLINE COURSE

Category Popularity

0-100% (relative to Survey Monkey and Zoho Forms)
Surveys
96 96%
4% 4
Form Builder
91 91%
9% 9
Forms And Surveys
94 94%
6% 6
Marketing Tools
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Survey Monkey and Zoho Forms

Survey Monkey Reviews

10 SurveyMonkey Alternatives and Competitors in 2024
This alternative to SurveyMonkey offers professionally designed templates, customizable options, and personalized Nudges that blend seamlessly with your branding. Their targeted surveys yield more valuable responses than email surveys, as they capture users in the moment. You have complete control over when and whom the survey targets, allowing for feedback collection at...
Source: clickup.com
9 Survey Monkey Alternatives for Your 2024 Market Research
We’ve already laid out the central features of Survey Monkey, but what exactly makes it one of the best choices for data collection and market research? Here are several reasons why you might pick Survey Monkey:
10 Better Alternatives to Survey Monkey for Comprehensive Data Collection
Medallia is a compelling alternative to Survey Monkey, especially for enterprises looking to gain a comprehensive understanding of customer experiences and feedback. Its extensive feedback collection options, advanced analytics, and focus on actionable insights make it an invaluable tool for businesses striving to enhance customer satisfaction and loyalty. While Medallia...
Source: www.zoho.com
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
If you are looking for SurveyMonkey alternatives then we have prepared a list of reliable solutions that you can try out instead. This article details the main features and benefits of SurveyMonkey and five good alternatives. We also compare their pricing schemes and integration options for your benefit.
SurveyMonkey Competitors and Alternatives – 7 of the Best
AskNicely is survey software with a very defined purpose: helping companies improve customer satisfaction based on the Net Promoter Score (NPS). Boasting a 38-percent response rate, this SurveyMonkey alternative leverages connections that allow users to integrate surveys into software they already use to reach out to and learn from customers.

Zoho Forms Reviews

27 Best Typeform Alternatives In 2022 (Free & Paid)
Zoho Forms is part of Zoho's Office Suite, making it easy to integrate with the other apps in their toolkit. You'll be able to save quite a lot of money, too since you'd have to pay nothing extra to use the Zoho Forms product.
11 Best Typeform Alternatives to Check-in 2022
Zoho Forms is another simplified solution presented by Zoho that primarily collects data and pushes it to other Zoho apps. It is relatively limited in terms of what users can do because Zoho Forms acts as a front end for all the backend applications.
Source: qualaroo.com
The 11 Best Online Form Builder Apps in 2019
Zoho makes CRM, email, accounting, document editing apps, and much more—and Zoho Forms ties them all together. If you have a Zoho account, you can start building forms in Zoho Forms for free. You can use form rules to create tasks and send emails from Zoho when forms are filled out, or use its integrations to add form data to Zoho CRM, Zoho Creator, and more. Zoho Forms'...
Source: zapier.com

Social recommendations and mentions

Based on our record, Survey Monkey seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Survey Monkey mentions (9)

  • In-app surveys for React Native Apps
    Let's talk about the big 2 first: Typeform and SurveyMonkey. - Source: dev.to / over 1 year ago
  • [iOS] Pro-tip: if the fill password prompt is not automatically showing up on websites/apps on your iPhone, make sure to include "https://" before the URI.
    For example, instead of setting your URI for SurveyMonkey to surveymonkey.com, you should instead set it to https://surveymonkey.com. Source: almost 2 years ago
  • I’ve been nominated as chair of the Landscaping Committee… what advice do you have?
    After that's all clear, I'd survey the HOA (surveymonkey.com) and create some type of chart (maybe a importance/performance grid) showing where residents feel the most help is currently needed in terms of landscaping. Your team can then work from there. Source: about 3 years ago
  • Is the Use of Social Media Addictive?
    The primary research for this will be carried out by creating a survey through surveymonkey.com and the information collated will be compared with my secondary research and a conclusion will be formed. Source: over 3 years ago
  • What is your job and how much do you get paid?
    Hey eveyone, can you take a minute and take this? I am doing a course in UX Design and I have to do some surveys like this. So if you could help me out, please take this survey and then let me know what you think. https://www.surveymonkey.com/r/WCW2Y2W Anonymous Job Survey Surveymonkey.com. Source: over 3 years ago
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Zoho Forms mentions (0)

We have not tracked any mentions of Zoho Forms yet. Tracking of Zoho Forms recommendations started around Mar 2021.

What are some alternatives?

When comparing Survey Monkey and Zoho Forms, you can also consider the following products

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Jotform - Free Online Form Builder & Form Creator

Google Forms - Simple web forms from Google.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Formstack - Use our drag and drop online form builder for surveys, registrations, payment collections, lead generation and more. Our online forms offer robust features and 50+ integrations that allow you to automate workflows, capture leads & more.

123FormBuilder - Build any type of online and mobile forms, manage workflows, and securely collect data with ease.