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Survey Monkey VS Qemotion

Compare Survey Monkey VS Qemotion and see what are their differences

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Survey Monkey logo Survey Monkey

Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Qemotion logo Qemotion

The easiest CX platform to turn your customer comments into emotional insights.
  • Survey Monkey Landing page
    Landing page //
    2023-10-10
  • Qemotion Landing page
    Landing page //
    2019-08-12

Emotional analytics platform to detect customer experience insights / pain points / enchanting factors / churn alerts

Q°emotion helps companies to search for customer insight using advanced emotional analytics.

We turn Customer comments into emotional insights.

Q°emotion is the first customer experience solution that enables companies to detect and manage emotional insights from the customer feedbacks and reviews.

We believe that the most relevant/impactful/actionable insights are the emotional insights. We believe that the emotional insights helps to accelerate the launch of corrective actions to help have an impact of millions of customers.

We enable customer experience professionals to diffuse customer centricity within their organisation by making transparent and sensible the emotions lived daily by their final customers.

Market leaders in the tourism, retail, banking, services and FMCG industries - such as TUI, Parc Astérix, Carlson Wagonlit Travel, Chanel, McDonalds, Crédit Agricole, Sodexo, Caisse d'Epargne, Heineken, Savencia use Q°emotion platform to manage millions of reviews and comments.

Q°emotion harnesses the power of NLP, Affective Computing and AI to help detect emotional insights from the customer experience reviews and open comments and launch impactful corrective actions.

Survey Monkey features and specs

  • Ease of Use
    SurveyMonkey offers an intuitive interface that allows users to create surveys quickly and easily, even without technical expertise.
  • Variety of Templates
    The platform provides a wide range of customizable survey templates, which can save time and ensure a professional look.
  • Advanced Analytics
    Powerful analytics tools that help users interpret data through charts, graphs, and other visualization methods.
  • Integration Capabilities
    SurveyMonkey integrates with various third-party tools and services like Google Drive, Mailchimp, and Salesforce, enhancing its usability across different platforms.
  • Mobile-Friendly
    Surveys created on SurveyMonkey are optimized for mobile devices, ensuring good performance and compatibility for respondents using smartphones or tablets.
  • Survey Logic
    Features such as skip logic, randomization, and piping help create more customized and targeted surveys.
  • 24/7 Customer Support
    SurveyMonkey provides round-the-clock customer support to assist users with any issues or queries.

Possible disadvantages of Survey Monkey

  • Cost
    The free version has limitations, and features like advanced analytics, skip logic, and white labeling require a paid subscription, which can be pricey.
  • Limited Customization
    While SurveyMonkey offers various templates and themes, the customization options can be somewhat restrictive compared to other platforms.
  • Data Ownership
    There are some concerns regarding data privacy and ownership, as SurveyMonkey retains certain rights over the data collected using their platform.
  • Response Limitations
    The free plan has limitations on the number of responses you can collect, which can be restrictive for larger surveys.
  • Complex Survey Structures
    Creating highly complex surveys with extensive logic and branching can be cumbersome and sometimes requires a steep learning curve.
  • Branding Restrictions
    The free and lower-tier plans include SurveyMonkey branding on the surveys, which may not look professional for business purposes.
  • Export Limitations
    Exporting data, especially to more advanced formats, is generally restricted to higher-tier paid plans.

Qemotion features and specs

  • Emotional Analysis
    Qemotion uses advanced algorithms to analyze the emotions conveyed in text data, providing insights into customer sentiment and emotional tones.
  • Real-time Insights
    The platform offers real-time analysis of text data, allowing businesses to quickly understand customer emotions and adapt their strategies accordingly.
  • Multi-language Support
    Qemotion supports multiple languages, making it versatile for global businesses looking to analyze text data from diverse linguistic regions.
  • Versatile Applications
    The tool can be applied across various industries, including customer service, marketing, and HR, to improve customer experience and employee engagement.
  • Integration Capabilities
    Qemotion can be integrated with other business tools and platforms, enhancing its utility and making it easier to incorporate into existing workflows.

Possible disadvantages of Qemotion

  • Complexity of Sentiment Analysis
    Sentiment and emotion analysis can be complex and may not always accurately capture nuanced human emotions, potentially leading to misinterpretations.
  • Data Privacy Concerns
    As with any tool analyzing personal or customer data, there are potential privacy concerns related to how data is handled and stored.
  • Dependency on Quality of Input Data
    The accuracy of Qemotion's analysis heavily depends on the quality of the input data; poor data quality can lead to inaccurate insights.
  • Learning Curve
    New users might experience a learning curve in understanding how to effectively use and interpret the platform's outputs to drive business decisions.

Analysis of Survey Monkey

Overall verdict

  • Overall, SurveyMonkey is a strong choice for anyone in need of a comprehensive and easy-to-use survey platform, with a variety of features that cater to different needs and scales.

Why this product is good

  • SurveyMonkey is widely regarded as a good tool for creating, distributing, and analyzing surveys due to its user-friendly interface, diverse question types, robust analytics, and integration capabilities. Users can easily design surveys with a wide range of customizable templates, collect responses seamlessly, and gain insights through detailed reports.

Recommended for

  • businesses seeking customer feedback or conducting market research
  • educational institutions gathering student or faculty feedback
  • non-profits conducting outreach or program evaluations
  • event organizers collecting attendee feedback
  • researchers conducting academic surveys

Category Popularity

0-100% (relative to Survey Monkey and Qemotion)

Survey Monkey

Qemotion

Surveys
99 99%
Surveys
1% 1
Customer Feedback
0 0%
Customer Feedback
100% 100
Forms And Surveys
100 100%
Forms And Surveys
0% 0
APIs
0 0%
APIs
100% 100

User comments

Share your experience with using Survey Monkey and Qemotion. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Survey Monkey and Qemotion

Survey Monkey Reviews

10 SurveyMonkey Alternatives and Competitors in 2024
This alternative to SurveyMonkey offers professionally designed templates, customizable options, and personalized Nudges that blend seamlessly with your branding. Their targeted surveys yield more valuable responses than email surveys, as they capture users in the moment. You have complete control over when and whom the survey targets, allowing for feedback collection at...
Source: clickup.com
9 Survey Monkey Alternatives for Your 2024 Market Research
We’ve already laid out the central features of Survey Monkey, but what exactly makes it one of the best choices for data collection and market research? Here are several reasons why you might pick Survey Monkey:
Source: www.fullsession.io
10 Better Alternatives to Survey Monkey for Comprehensive Data Collection
Medallia is a compelling alternative to Survey Monkey, especially for enterprises looking to gain a comprehensive understanding of customer experiences and feedback. Its extensive feedback collection options, advanced analytics, and focus on actionable insights make it an invaluable tool for businesses striving to enhance customer satisfaction and loyalty. While Medallia...
Source: www.zoho.com
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
If you are looking for SurveyMonkey alternatives then we have prepared a list of reliable solutions that you can try out instead. This article details the main features and benefits of SurveyMonkey and five good alternatives. We also compare their pricing schemes and integration options for your benefit.
Source: financesonline.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
AskNicely is survey software with a very defined purpose: helping companies improve customer satisfaction based on the Net Promoter Score (NPS). Boasting a 38-percent response rate, this SurveyMonkey alternative leverages connections that allow users to integrate surveys into software they already use to reach out to and learn from customers.
Source: www.fieldboom.com

Qemotion Reviews

We have no reviews of Qemotion yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Survey Monkey seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Survey Monkey mentions (9)

  • In-app surveys for React Native Apps
    Let's talk about the big 2 first: Typeform and SurveyMonkey. - Source: dev.to / over 1 year ago
  • [iOS] Pro-tip: if the fill password prompt is not automatically showing up on websites/apps on your iPhone, make sure to include "https://" before the URI.
    For example, instead of setting your URI for SurveyMonkey to surveymonkey.com, you should instead set it to https://surveymonkey.com. Source: almost 2 years ago
  • I’ve been nominated as chair of the Landscaping Committee… what advice do you have?
    After that's all clear, I'd survey the HOA (surveymonkey.com) and create some type of chart (maybe a importance/performance grid) showing where residents feel the most help is currently needed in terms of landscaping. Your team can then work from there. Source: about 3 years ago
  • Is the Use of Social Media Addictive?
    The primary research for this will be carried out by creating a survey through surveymonkey.com and the information collated will be compared with my secondary research and a conclusion will be formed. Source: over 3 years ago
  • What is your job and how much do you get paid?
    Hey eveyone, can you take a minute and take this? I am doing a course in UX Design and I have to do some surveys like this. So if you could help me out, please take this survey and then let me know what you think. https://www.surveymonkey.com/r/WCW2Y2W Anonymous Job Survey Surveymonkey.com. Source: over 3 years ago
View more

Qemotion mentions (0)

We have not tracked any mentions of Qemotion yet. Tracking of Qemotion recommendations started around Mar 2021.

What are some alternatives?

When comparing Survey Monkey and Qemotion, you can also consider the following products

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Google Forms - Simple web forms from Google.

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

Medallia - Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).

Jotform - Free Online Form Builder & Form Creator

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