Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.
Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.
Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.
Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.
Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.
Based on our record, Reviews.io seems to be more popular. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Does anyone have good (or bad) experiences with Trustpilot? I'm thinking about transferring all our reviews to reviews.io, where the paid plan is half the price. Source: 7 months ago
Also, if I understand correctly, to even appear on reviews.io I would need to pay a monthly fee, is that correct? Source: 11 months ago
Bell Insurance vs. AXA: Bell Insurance has poor customer satisfaction, according to http://reviews.io. Bell Insurance tends to have higher prices, especially for young drivers. Source: 12 months ago
3- Playerup reviews via reviews.io. Source: over 1 year ago
Good afternoon, I am trying to contact you for more than a month. My purchase order number 9003 has not been yet delivered to me. I left my reviews on trust pilot and reviews.io websites. Hope you will reply to my reviews on those websites, and please, if you are watching this comment, I beg you to contact me ASAP. Source: over 1 year ago
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