The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times.
Your employees are all on Slack, why force them somewhere else to manage tickets? With a Slack native ticketing system, you increase collaboration across teams and empower an efficient ticketing process.
With a new unique model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process of tickets.
With a ticketing solution that runs natively inside of your Slack workspace where users can enable tickets in their conversations to request, assign, prioritize, overview, search and respond to tickets - without leaving Slack.
We are creating faster turnaround times on solving tickets, moving teams closers to each other, and improving your customer satisfaction.
incident.io is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use incident.io to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities. Learn more and see how it works on incident.io.
Based on our record, incident.io seems to be more popular. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
There are SaaS products out there that can help with data collection like incident.io or firehydrant.io to more quickly construct a timeline. Source: about 1 year ago
My new favourite is https://incident.io. Great UI, great product, especially if you also need an incident management tool. Source: about 1 year ago
We did a pretty detailed write-up about a significant incident we had a few months back at incident.io: https://incident.io/blog/intermittent-downtime. Source: about 1 year ago
Co-founder of incident.io here, so I'll avoid throwing my thoughts around for obvious reasons. Source: about 1 year ago
I work at a company that offers a platform for this called https://incident.io/. Source: over 1 year ago
elasticfox - Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.
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Halp - Slack-first ticketing for internal helpdesk
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Halp for Microsoft Teams - An internal help desk built into Teams
PagerDuty - Cloud based monitoring service