Software Alternatives, Accelerators & Startups

Suptask VS FireHydrant.io

Compare Suptask VS FireHydrant.io and see what are their differences

Suptask logo Suptask

Team ticketing purely on Slack based on your conversations

FireHydrant.io logo FireHydrant.io

FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.
  • Suptask Landing page
    Landing page //
    2023-05-17

The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times.

Your employees are all on Slack, why force them somewhere else to manage tickets? With a Slack native ticketing system, you increase collaboration across teams and empower an efficient ticketing process.

With a new unique model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process of tickets.

With a ticketing solution that runs natively inside of your Slack workspace where users can enable tickets in their conversations to request, assign, prioritize, overview, search and respond to tickets - without leaving Slack.

We are creating faster turnaround times on solving tickets, moving teams closers to each other, and improving your customer satisfaction.

  • FireHydrant.io Landing page
    Landing page //
    2023-09-12

Suptask

$ Details
freemium $7.0 / Monthly (per Agent)
Platforms
Slack
Release Date
2022 February

Suptask videos

What is Suptask?

FireHydrant.io videos

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Category Popularity

0-100% (relative to Suptask and FireHydrant.io)
Productivity
100 100%
0% 0
Incident Management
0 0%
100% 100
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, FireHydrant.io seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Suptask mentions (0)

We have not tracked any mentions of Suptask yet. Tracking of Suptask recommendations started around May 2022.

FireHydrant.io mentions (6)

  • Stack Overflow Is Down
    Looks like they use FireHydrant (https://firehydrant.com/) for their status page. But if FireHydrant is having issues, they'd need Stack Overflow. It's a terrible coincidence. - Source: Hacker News / 11 months ago
  • Looking for a notepad style tool to track time stamp and work while working on an incident?
    Slack and combined with an incident management tool like Blameless, FireHydrant, or ResQ will be able to keep track of your incident timeline without you having to do much. Source: about 1 year ago
  • PagerDuty to Lay Off 7% of Staff; Revenue Officer to Exit
    Have you seen Firehydrant [1]? Not affiliated with them, but met the founders here in NYC and they seemed like great people. [1] https://firehydrant.com. - Source: Hacker News / over 1 year ago
  • SRE: What tool do you use for Incident Response Runbook/Playbook
    These days there are many tools for SRE Incident Response like incident.io, Blameless, root.ly, FireHydrant, etc. PagerDuty also has built-in incident response capabilities. Source: over 1 year ago
  • Workflows Tips #9 – Control Flow Execution, Avoid Case Sensitive Errors, and Using Lookup Table
    These tips come from Ylan Muller, an avid Okta admin and certified consultant, member of the MacAdmins Slack Community, and the IT Manager at FireHydrant. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Suptask and FireHydrant.io, you can also consider the following products

elasticfox - Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.

incident.io - Create, manage and resolve incidents directly in Slack. Leave the rest to us.

Halp - Slack-first ticketing for internal helpdesk

ResQ Labs - Manage and resolve incidents in Slack.

Halp for Microsoft Teams - An internal help desk built into Teams

VictorOps - We make on-call suck less & help teams to solve problems faster.