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SupportYourApp VS NICE inContact

Compare SupportYourApp VS NICE inContact and see what are their differences

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SupportYourApp logo SupportYourApp

Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • SupportYourApp Landing page
    Landing page //
    2022-09-14

SupportYourApp is a Support-as-a-Service company that provides secure technical and customer support for growing startups and tech companies around the globe.

Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service.

We offer: 12 years of experience

1200 professionals on a team 250+ clients from over 30 countries 55 operational languages PCI/DSS L1 Service Provider ISO/IEC 27001:2013 certification GDPR-, CCPA-, and HIPAA-compliance Amazing team connectivity and responses within 24 h Refined processes of onboarding, integration and communication Customer-obsessed consultants with exceptional language skills

Our services include, but are not limited to: Customer support (Front desk, Tier 1) Technical support (Tier 1-3) Call center services Back-office (data entry, content moderation & enrichment) Data annotation Staff augmentation (web & software developers, UX/UI designers, QA)

Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

SupportYourApp videos

+ Add

Ivan Ablamskyi from Coppertino about SupportYourApp

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to SupportYourApp and NICE inContact)

SupportYourApp

NICE inContact

Customer Support
33 33%
Customer Support
67% 67
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SupportYourApp and NICE inContact

SupportYourApp Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing SupportYourApp and NICE inContact, you can also consider the following products

Ticksy - Simple, beautiful customer support.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zervicio - Customer Support Services

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Influx - Customer support as a service

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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