Software Alternatives, Accelerators & Startups

NICE inContact VS Influx

Compare NICE inContact VS Influx and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Influx logo Influx

Customer support as a service
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Influx Landing page
    Landing page //
    2023-10-16

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Influx videos

Influx Review ⚠️ WARNING ⚠️ DON'T GET THIS WITHOUT MY 👷 CUSTOM 👷 BONUSES!!

More videos:

  • Review - Influx Review - 🛑 STOP 🛑 The Best Influx BONUSES Available Only Through This Review 👈
  • Review - Influx Review 💥$100+ PER DAY💥BY GETTING PEOPLE TO DOWNLOAD FREE PRODUCT💥EXCLUSIVE BONUSES TO GRAB💥

Category Popularity

0-100% (relative to NICE inContact and Influx)
Communication
100 100%
0% 0
Customer Support
79 79%
21% 21
Enterprise Communication
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Influx

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Influx Reviews

We have no reviews of Influx yet.
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Social recommendations and mentions

Based on our record, Influx seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Influx mentions (2)

  • Ask HN: Who is hiring? (December 2021)
    Influx | Software Engineer | Remote | Malaysia / Indonesia | Full-time | https://influx.com Influx is looking for talented software engineers to join our small but growing team. We build full-service customer support teams that can flex and scale monthly. Influx enables companies of all sizes to deliver consistent and high quality service 24/7. Influx is looking for experienced Ruby engineers. This is primarily a... - Source: Hacker News / over 2 years ago
  • Ask HN: Who is hiring? (August 2021)
    Influx | Software Engineer | Remote | Latin America, Mexico, Brazil, Argentina | Full-time | https://influx.com Influx is looking for talented software engineers to join our small but growing team. # Who are we? Influx builds full-service customer support teams that can flex and scale monthly. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing NICE inContact and Influx, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SupportYourApp - Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zervicio - Customer Support Services

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

79ecommerce - 79ecommerce provides eCommerce customer support services.