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Based on our record, UserEcho seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago
Guidde - A quick, context-based customer support widget
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Juphy - Manage all your social media conversations, comments, reviews, and support requests in a single, shared inbox. Boost Sales on Social Channels via Messaging.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates
HelpScout - Help Scout is a simple, straightforward way to provide excellent support