Software Alternatives & Reviews

SupportBee VS Slab

Compare SupportBee VS Slab and see what are their differences

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

Slab logo Slab

Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.
  • SupportBee Landing page
    Landing page //
    2021-10-11
  • Slab Landing page
    Landing page //
    2022-03-22

Why Use Slab?

Most internal tools are frustrating to use — not to mention an eyesore — and quickly grow stale. Not Slab. In Slab, your content looks good by default and we make it easy for anyone to contribute. Unified search allows your team to find what they need, exactly when they need it, across all your integrated tools — in one dedicated place on Slab.

SupportBee videos

Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Slab videos

Slab Team Wiki Review: Features, Pricing & Thoughts

More videos:

  • Review - Concrete Slab - Post-Tension Foundation Review
  • Review - Disc Review - Infinite Discs - Slab

Category Popularity

0-100% (relative to SupportBee and Slab)
Help Desk
100 100%
0% 0
Productivity
0 0%
100% 100
Customer Support
100 100%
0% 0
Knowledge Base
0 0%
100% 100

User comments

Share your experience with using SupportBee and Slab. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SupportBee and Slab

SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

Slab Reviews

The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
Slab is a feature-rich and integration-packed wiki tool that prevents knowledge silos and builds a collaborative, knowledge-sharing work environment. Trusted by over 3000 companies, Slab helps you create an online wiki and make it searchable for your teams. The tool integrates beautifully with popular tools like GitHub, Google Drive, Slack, Figma, G-Suite, Trello, and...
The 11 Best Slite Alternatives in 2022- Free Tools Included!
Slab is so easy to use and has just the right amount of features to be everything you need, but not a lot of extra features that get in the way. From setting it up, getting the team onboard, adding new articles, and searching articles, everything works as you would expect without having to figure anything out. It’s simple and easy to use, and we enjoy using it more and...
Source: remoteverse.com

Social recommendations and mentions

Based on our record, Slab seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SupportBee mentions (0)

We have not tracked any mentions of SupportBee yet. Tracking of SupportBee recommendations started around Mar 2021.

Slab mentions (16)

  • I Fucking Hate Jira
    I’ve been pretty happy with Slab. Straightforward shared wiki with a good editor, governance, and integrations. https://slab.com/ I tried using README files in the repo but there’s far too much friction to get most folks to bother. Google Docs tend to disappear content due to a lack of structure. - Source: Hacker News / 2 months ago
  • free-for.dev
    Slab — A modern knowledge management service for teams. Free for up to 10 users. - Source: dev.to / over 1 year ago
  • Ask HN: Who is hiring? (November 2022)
    Slab | Engineering | Remote (Worldwide) | Full-time At Slab (https://slab.com), we believe that knowledge is the foundation of any organization's success. When a team's collective knowledge is more accessible, that team's potential is limitless. Our product helps teams easily create, organize, and discover knowledge across the entire company, from non-technical to tech-savvy. Each day, thousands of customers rely... - Source: Hacker News / over 1 year ago
  • Ask HN: Who is hiring? (October 2022)
    Slab | Software Engineer & Designer | Remote (Worldwide) | Full-time At Slab (https://slab.com), we believe that knowledge is the foundation of any organization's success. When a team's collective knowledge is more accessible, that team's potential is limitless. Our product helps teams easily create, organize, and discover knowledge across the entire company, from non-technical to tech-savvy. Each day, thousands... - Source: Hacker News / over 1 year ago
  • Ask HN: Who is hiring? (September 2022)
    Slab | Software Engineer & Designer | Remote (Worldwide) | Full-time At Slab (https://slab.com), we believe that knowledge is the foundation of any organization's success. When a team's collective knowledge is more accessible, that team's potential is limitless. Our product helps teams easily create, organize, and discover knowledge across the entire company, from non-technical to tech-savvy. Each day, thousands... - Source: Hacker News / over 1 year ago
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What are some alternatives?

When comparing SupportBee and Slab, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.