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Support Hero VS Userbrain

Compare Support Hero VS Userbrain and see what are their differences

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Support Hero logo Support Hero

Educate your customers through self-help support

Userbrain logo Userbrain

Easy, fast, and affordable user testing for websites and prototypes.
  • Support Hero Landing page
    Landing page //
    2023-07-31
  • Userbrain Landing page
    Landing page //
    2022-02-24

Userbrain is a remote user testing tool backed by a community of over 120k+ testers worldwide. Start testing in minutes. Get results in hours with easy, fast, and affordable user testing. Find out what’s working for your product — and what’s not.

Whether you’re a UX Designer, Researcher, Product Manager, or developer, you’re bound to build products people love to use with the help of Userbrain.

Support Hero

Website
supporthero.com
Pricing URL
Official Support Hero Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Userbrain

Website
userbrain.com
Pricing URL
Official Userbrain Pricing
$ Details
paid Free Trial $39.0 (Tester)
Platforms
Browser iOS Android
Release Date
2014 November
Edit details

Support Hero videos

No Support Hero videos yet. You could help us improve this page by suggesting one.

+ Add video

Userbrain videos

+ Add

Make money testing websites with Userbrain (2016)

More videos:

  • Review - Work from Home--Userbrain Testers! Get Paid TO TEST websites!
  • Tutorial - How To Create A User Test With Userbrain

Category Popularity

0-100% (relative to Support Hero and Userbrain)

Support Hero

Userbrain

Customer Support
100 100%
Customer Support
0% 0
User Experience
0 0%
User Experience
100% 100
Help Desk
100 100%
Help Desk
0% 0
Usability
0 0%
Usability
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Support Hero and Userbrain

Support Hero Reviews

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Userbrain Reviews

Best 8 Affordable UserZoom Alternatives in 2023
Userbrain is a great UserZoom alternative when you are only looking to run a couple of tests and don’t look for any extra features. They can provide you with basic usability and user tests.
Source: blog.uxtweak.com
5 Best UXtweak Alternatives
While Userbrain is all-in-all a good user testing platform, it might not be for everyone. People are different as are their needs and projects – therefore we have put together a list of 5 user testing tools that could subside the needs of your project if Userbrain was not your 100% match.
Source: blog.uxtweak.com

What are some alternatives?

When comparing Support Hero and Userbrain, you can also consider the following products

SkipFlag - AI knowledge base that builds itself from your communication

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

UserTest.io - User testing made simple. High-quality, affordable user testing solutions from real users, here in the UK. Improve your usability!

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

PlaybookUX - PlaybookUX is an affordable user testing and interview software that recruits the right participants, schedules, transcribes and analyzes your research.

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