Software Alternatives & Reviews

Support Hero VS Simplify360

Compare Support Hero VS Simplify360 and see what are their differences

Support Hero logo Support Hero

Educate your customers through self-help support

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Support Hero Landing page
    Landing page //
    2023-07-31
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Support Hero videos

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Simplify360 videos

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Support Hero and Simplify360)
Customer Support
56 56%
44% 44
Help Desk
100 100%
0% 0
Tool
0 0%
100% 100
Software Development
100 100%
0% 0

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What are some alternatives?

When comparing Support Hero and Simplify360, you can also consider the following products

SkipFlag - AI knowledge base that builds itself from your communication

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.