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Support Hero VS Oxidized

Compare Support Hero VS Oxidized and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Support Hero logo Support Hero

Educate your customers through self-help support

Oxidized logo Oxidized

configuration backup software (IOS, JunOS) - silly attempt at rancid
  • Support Hero Landing page
    Landing page //
    2023-07-31
  • Oxidized Landing page
    Landing page //
    2023-10-22

Support Hero videos

No Support Hero videos yet. You could help us improve this page by suggesting one.

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Oxidized videos

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Oxidized jewellery haul 2019/amazon oxidised jewellery review/online silver jewelry

More videos:

  • Review - OG Oxidized 14 Review

Category Popularity

0-100% (relative to Support Hero and Oxidized)

Support Hero

Oxidized

Customer Support
100 100%
Customer Support
0% 0
Network Automation
0 0%
Network Automation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Configuration Auditing
0 0%
Configuration Auditing
100% 100

User comments

Share your experience with using Support Hero and Oxidized. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Oxidized seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Support Hero mentions (0)

We have not tracked any mentions of Support Hero yet. Tracking of Support Hero recommendations started around Mar 2021.

Oxidized mentions (18)

  • Suggestion: Can we have a day where we discuss new technologies we are currently using?
    Or run a decent setup to keep backups, like this one: https://github.com/ytti/oxidized. Source: about 1 year ago
  • Version control for configs yes or no?
    You didn't mention about brand of the switches, but majority of vendors is covered with Oxidized: https://github.com/ytti/oxidized Just configure it with git backend, and you have version control and device backups. Also, if you wish, there are bundled sone extra scripts that could report git changes via email. Source: about 1 year ago
  • Configuration Management + Upgrade Tools
    RANCID was great before Oxidized ;) Https://github.com/ytti/oxidized From description of Oxi: Oxidized is a network device configuration backup tool. It's a RANCID replacement! Source: over 1 year ago
  • Cisco 9000 Series Switches and Kron Job debacle
    If you're just looking to backup/inventory configs, give Oxidized a try https://github.com/ytti/oxidized. Source: over 1 year ago
  • Is there a guide or best practice document for creating config backup schedules and storing them off device?
    What about the tried and trusted oxidized? Source: over 1 year ago
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What are some alternatives?

When comparing Support Hero and Oxidized, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Unimus - Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.

SkipFlag - AI knowledge base that builds itself from your communication

RANCID - RANCID - Really Awesome New Cisco confIg Differ.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

GenieACS - A fast and lightweight TR-069 Auto Configuration Server (ACS)

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