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Support Hero VS Confluence

Compare Support Hero VS Confluence and see what are their differences

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Support Hero logo Support Hero

Educate your customers through self-help support

Confluence logo Confluence

Confluence is content collaboration software that changes how modern teams work
  • Support Hero Landing page
    Landing page //
    2023-07-31
  • Confluence Landing page
    Landing page //
    2023-10-16

Support Hero videos

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Confluence videos

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Confluence Cloud Product Demo 2019

More videos:

  • Demo - Atlassian Confluence Demonstration Video
  • Review - (2016) Introduction to Confluence: Create, share, and collaborate on projects in one place

Category Popularity

0-100% (relative to Support Hero and Confluence)

Support Hero

Confluence

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Support Hero and Confluence

Support Hero Reviews

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Confluence Reviews

Best Gitbook Alternatives You Need to Try in 2023
Confluence is a collaboration tool from Atlassian that focuses on remote-ready teams that need to organize content. It has a built-in editor and allows for version control, making it easy to track changes and collaborate with team members. Confluence also has a wide range of templates and add-ons available, allowing users to add all types of documents for a knowledge base....
Source: www.archbee.com
Best 25 Software Documentation Tools 2023
Confluence is the perfect way to collaborate with your team. Is a web-based team collaboration and documentation tool. It helps teams work together, share information and create documentation in a centralized and organized manner. It's a platform that allows the team to create, edit, and organize content such as documents, pages, blogs and multimedia.
Source: www.uphint.com
Introduction to Doxygen Alternatives In 2021
Confluence is a tool in the innovation stack category of project management. In Confluence, it is easy to capture the details which is often lost in email inboxes and shared network drives due to the fact that it is easy to browse, update, as well as use.
Source: www.webku.net
12 Most Useful Knowledge Management Tools for Your Business
The biggest downside to Confluence is that, although it offers incredible features, users have to pay extra for some of them. However, if you have ten or fewer users, you can use the tool for free.
Source: www.archbee.com
Doxygen Alternatives
Confluence is a tool in the technology stack category of project management. In Confluence, it is easy to capture the information which is often lost in email inboxes and shared network drives because it is simple to search, update, as well as use.
Source: www.educba.com

What are some alternatives?

When comparing Support Hero and Confluence, you can also consider the following products

SkipFlag - AI knowledge base that builds itself from your communication

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Slack - A messaging app for teams who see through the Earth!

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